Logistics Coordinator in London

About us

Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques.

About the Role

Reporting into the Logistics & Operations Manager, the Logistics Coordinator will be responsible for the co-ordination and administration of the Import / Export operations from origin to final delivery destination. Managing end to end freight in accordance with Customs Regulations and Brand specific operating requirements.

• Import Management

• Analyse logistical data and provide reports to raise awareness, decrease costs and drive efficiencies.
• Review trend information and propose buying percentage uplifts for approval, covering freight, duty and all associated relevant costs.
• Ensure compliance with all Customs Regulations and specific authorised Customs Regimes for UK HMRC and support International compliance as required.
• Support the business with product classifications.
• Manage freight forwarders, ensuring service levels are agreed and met – monthly business reviews.
• Report on freight lead-times for all inbound activities, identifying any areas of concern.
• Issue clearance instructions to agents where appropriate.

• Ensure DRUK complies with rules and regulations of HMRC and documentation completed by suppliers is in accordance with Customs and Excise requirements.
• Control of duty and VAT in respect of claims and returns.
• Handle all required duty and Import VAT documentation ready to enable claim back of VAT process.

• Work with Logistics Providers to ensure that Trade & Customer Services have full visibility & tracking of orders leaving the warehouse.
• Pro-actively monitor deliveries to final destination, solving problems ahead of time.
• Support the Trade & Customer Service teams with all queries relating to customer deliveries.
• Provide clear and accurate reporting on lead-times of customer deliveries.
• For exhibitions / events manage requirements for stock & display items for delivery.
• Provide clear advice to internal teams & customers regarding specific changes post Brexit (EUR1, T1 documentation, etc).

About You

• Minimum 1-2 years Logistics experience, ideally in a retail environment.
• Great at building collaborative relationships with internal and external partners to ensure processes run smoothly and efficiently.
• Take ownership and will work diligently to ensure the task is done.
• Energetic, passionate, positive, friendly and organised.
• Resilient and willing to work autonomously in a fast-paced environment.
• Comfortable taking initiative, suggesting improvements and making decisions independent of others.
• Good understanding of Warehouse Management System.
• Previous experience on Navision is preferable.

For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.