At a Glance
- Tasks: Manage logistics operations and ensure smooth delivery from suppliers to customers.
- Company: Join Tom Dixon, a renowned British luxury design brand with global reach.
- Benefits: Enjoy competitive salary, generous holiday, and 65% off products.
- Other info: Inclusive workplace culture with social events and free snacks.
- Why this job: Be part of a creative team and make a real impact in logistics.
- Qualifications: Experience in logistics management and strong relationship-building skills required.
The predicted salary is between 51750 - 63250 £ per year.
Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques.
Our extraordinary head office as well as our Flagship Store are located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ.
Reporting to the Operations Director, the Senior Operations Manager will manage the smooth operation of our Logistics Function, from supplier to end customer, ensuring the effective and efficient management of the company's logistics operations. Responsibilities include:
- Managing performance & relationship with multiple Logistics Service providers (LSP) for various modes (Sea, Air, Road, Parcel & White Glove).
- Maintaining strict control on Customs and documentation compliance throughout the supply chain.
- Periodically benchmarking and negotiating logistics cost for Sea, Road & Parcel freight with multiple LSPs for Inbound and Outbound.
- Regularly monitoring and auditing customs compliance on tariff classification, duty & tax payment, documentation and maintaining auditable record of all customs entries.
- Monitoring Tom Dixon deferment account for duty and VAT payments and reconciling with customs entries.
- Working closely with our Danish 3PL to ensure all shipments depart on time within agreed SLAs.
- Organising periodic reviews with various LSPs on cost and performance.
- Updating business with any compliance changes, logistics routing and networks changes or closures.
- Regular review and monitoring of the 3PL, in person, in Denmark.
- Responsible for delivery of the granular annual warehouse and logistics budget, monitoring all expenditure monthly, relative to the budget, and constantly seeking out efficiencies and savings.
We are looking for a seasoned Senior Operations Manager, capable of owning the end-to-end logistics process, with full understanding of warehousing operations. The ideal candidate will:
- Have solid previous logistics and warehousing operations management experience, ideally from an omni-channel business.
- Have a strong understanding of logistics networks, players and routes to markets.
- Be great at building collaborative relationships with internal and external partners to ensure processes run smoothly and efficiently.
- Preferably have freight forwarding experience.
In addition to a competitive salary and generous holiday allowance, some of the benefits we offer include:
- Company Bonus scheme.
- Company Pension scheme.
- Staff discount - 65% off Tom Dixon products and 25% discount in our restaurant.
- Health care scheme, wellbeing support, employee assistance programme.
- An extra day off for your birthday.
- Social events, breakfast cupboard and loads of free snacks and fruit in our kitchen.
Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status.
Graduate Operations Manager (Permanent) in London employer: Tom Dixon Studio
At Tom Dixon, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in our extraordinary head office located in the heart of Kings Cross, London. With a strong commitment to employee growth, we provide numerous benefits including a generous holiday allowance, a company bonus scheme, and substantial discounts on our luxury products, all while promoting a diverse and inclusive environment where every team member can thrive and contribute meaningfully.
