At a Glance
- Tasks: Lead eCommerce website builds and AI projects from start to finish.
- Company: Fast-growing agency with a fun, creative culture and exciting clients.
- Benefits: 24 days holiday, flexible hours, remote work options, and personal development opportunities.
- Other info: Enjoy team lunches, socials, and a UK-Poland team exchange.
- Why this job: Join a dynamic team pushing the boundaries of AI and eCommerce.
- Qualifications: Experience in eCommerce, analytical thinking, and a passion for AI.
The predicted salary is between 50000 - 65000 £ per year.
We are a fast-growing agency looking for a superstar Business Analyst with proven eCommerce-related experience and an appetite to help to build best-in-class websites & AI solutions. AI is central to where we’re heading, and this role is right at the heart of it.
The role will require you to plan, organise and facilitate e-commerce website builds through the full project lifecycle. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur with many more clients across various different sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity.
Alongside our e-commerce operations, we're now also delivering AI projects for established and new clients, and this role plays a leading part in that - running discovery sessions and identifying potential AI use cases across clients' business operations.
We believe that work should be fun and that as a team we produce better work when people enjoy their job and are passionate about what they do.
Location: We have a trendy office in a lively location near Tower Bridge and our sociable team enjoy heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds with two days required in the office per week, on a Tuesday and Thursday.
What's in it for you: You will be part of an ambitious agency, pushing the boundaries of what’s possible within AI and e-commerce. You will be working for the likes of Oliver Bonas, Topps Tiles, Agent Provocateur and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors.
You’ll join a welcoming, friendly team with a good sense of humour, and a company that genuinely invests in your growth - including your AI skills. Here’s what else is on offer:
- 24 days’ holiday plus bank holidays, and your birthday off
- Flexible working hours and a ‘Work from anywhere’ scheme - up to four weeks abroad each year
- A personal development scheme and real opportunities to grow your responsibilities and skills
- Frequent team lunches, breakfasts and quarterly socials
- A UK–Poland team exchange - head off together to a destination of your choice
Summary of responsibilities:
- Collaborate with Project Managers, Account Strategists and Senior Business Analysts to gather clients’ business requirements and advise them on best practices
- Work with the scrum team to refine client briefs and supporting documentation into compelling, well-defined user stories and initial acceptance criteria
- Scope and deliver AI projects for established and new clients, from initial discovery and use-case definition through to delivery
- Champion the use of AI across the agency and in client work, helping the team identify where AI automations and workflows can add value
- Participate in product backlog refinement meetings and make sure that user stories are well defined and understood by all members of the cross-functional team
- Cooperate with other team members to design solutions that solve technical problems
- Participate in technical workshops and client meetings
Skills and experience:
- Proven experience in analytical thinking
- Basic knowledge of eCommerce and/or digital marketing systems
- Knowledge of Magento 2/Adobe Commerce or similar eCommerce platform (BigCommerce, Salesforce, Shopware, Shopify) highly desirable
- Basic knowledge of SOAP/REST/GraphQL APIs and general API principles with the ability to interrogate them using tools such as Postman
- Hands-on experience with AI tools and large language models (LLMs) such as ChatGPT, Claude or Gemini
- Experience building AI-powered automations and workflows using middleware and automation platforms (e.g. n8n, Make, Windmill) desirable
- A genuine interest in AI and how it is reshaping business operations
- Proficient in MS Excel (or similar) and basic knowledge of web analytics tools (Google Analytics)
- Excellent analytical, problem-solving and critical thinking skills
- Excellent English communication skills
If this sounds like the role for you, we can't wait to hear from you.
We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.
Senior Business Analyst in Slough employer: Tom & Co.
Join a vibrant and fast-growing agency located near Tower Bridge, where creativity meets innovation in the realms of e-commerce and AI. With a strong emphasis on employee growth, flexible working arrangements, and a fun, sociable atmosphere, we offer 24 days of holiday plus bank holidays, opportunities for personal development, and exciting team exchanges. Be part of a welcoming team that values your contributions and invests in your future while working with renowned brands like Oliver Bonas and Topps Tiles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in Slough
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Tom & Co. are looking for when hiring for a Senior Business Analyst.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Tom & Co. for the Senior Business Analyst, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Tom & Co. as a Senior Business Analyst, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Tom & Co.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Business Analyst.
We think you need these skills to ace Senior Business Analyst in Slough
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Tom & Co., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Tom & Co.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Tom & Co.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Tom & Co.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Tom & Co. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Tom & Co.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
