We are a fast-growing agency looking for a superstar Business Analyst with proven eCommerce-related experience and an appetite to help to build best-in-class websites & AI solutions. The role will require you to plan, organise and facilitate e-commerce website builds through the full project lifecycle. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur with many more clients across various different sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. Alongside our e-commerce operations, we're now also delivering AI projects for established and new clients, and this role plays a leading part in that - running discovery sessions and identifying potential AI use cases across clients' business operations. We have a trendy office in a lively location near Tower Bridge and our sociable team enjoy heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds with two days required in the office per week, on a Tuesday and Thursday. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. You will be working for the likes of Oliver Bonas, Topps Tiles, Agent Provocateur and lots of other exciting brands. 24 days’ holiday plus bank holidays, and your birthday off ~ Flexible working hours and a ‘Work from anywhere’ scheme - up to four weeks abroad each year ~ A personal development scheme and real opportunities to grow your responsibilities and skills ~ Collaborate with Project Managers, Account Strategists and Senior Business Analysts to gather clients’ business requirements and advise them on best practices Work with the scrum team to refine client briefs and supporting documentation into compelling, well-defined user stories and initial acceptance criteria Scope and deliver AI projects for established and new clients, from initial discovery and use-case definition through to delivery Champion the use of AI across the agency and in client work, helping the team identify where AI automations and workflows can add value Basic knowledge of eCommerce and/or digital marketing systems; Knowledge of Magento 2/Adobe Commerce or similar eCommerce platform (BigCommerce, Salesforce, Shopware, Shopify) highly desirable; Hands-on experience with AI tools and large language models (LLMs) such as ChatGPT, Claude or Gemini; Experience building AI-powered automations and workflows using middleware and automation platforms (e.g. n8n, Make, Windmill) desirable; A genuine interest in AI and how it is reshaping business operations; Proficient in MS Excel (or similar) and basic knowledge of web analytics tools (Google Analytics); Excellent English communication skills. We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.
Analityk Analityk Senior Business Analyst (Remote) in City of London
