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- Tasks: Lead financial services research projects and deliver actionable insights for high-profile clients.
- Company: Toluna, a global leader in research and insights with a focus on innovation.
- Benefits: Competitive pay, great benefits, and opportunities for career growth in a diverse environment.
- Other info: Join a welcoming workplace that values inclusion and encourages big thinking.
- Why this job: Make a real impact in the financial services sector while collaborating with a dynamic team.
- Qualifications: 10+ years in quantitative research, strong analytical skills, and a passion for financial services.
The predicted salary is between 60000 - 80000 £ per year.
About us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 26 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
Introduction: As a Senior Research Manager focused on financial services, you will play a key role in driving project success and leading client relationships alongside a dynamic team of researchers. This position is pivotal in delivering actionable insights for high-profile clients in a collaborative, growth-oriented work environment.
Responsibilities:
- Client and Project Management
- Lead multiple projects, with a focus on the financial services sector.
- Design research that meets project objectives in consultation with clients.
- Manage end-to-end, predominantly ad hoc research projects, including survey design, data analysis, and results presentation.
- Analyze and transform data into clear, high quality, story-driven reports and presentations that address clients’ research, commercial, and communication goals, whilst keeping in mind regulatory requirements.
- Maximize use of internal AI tools to enhance research delivery.
- Review deliverables from more junior members of the team.
- Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes, while managing timelines, budget and delivery efficiency.
- Develop a strong understanding of client business needs, with the ability to deliver tailored solutions.
- Demonstrate deep knowledge of consumer insights on topics like new product/service development, Consumer Duty, communications testing and advertising campaigns.
- Contribute to business development by supporting proposals, pitches, and account growth initiatives as needed.
Your Profile:
- 10+ years of experience in quantitative research, including UK and international studies.
- Knowledgeable in and passionate about the financial services industry.
- Proven expertise in designing, managing, and delivering complex adhoc research projects to answer business questions.
- Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and compelling presentations.
- Proven ability to manage client relationships.
- A results-driven, can-do attitude with a passion for research excellence.
- Positive, solution-oriented attitude.
- Collaborative team player who thrives in a dynamic, fast-paced environment.
- Commitment to fostering an inclusive, empathetic, and transparent work culture.
- Strong organizational and project management skills, handling multiple tasks effectively.
- Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
- Excellent verbal and written communication skills in English.
What success looks like in this role:
- Develop strong relationships with key clients within the first 3 months.
- Demonstrate financial services expertise.
- Lead multiple adhoc studies with a strong focus on quality and client objectives.
- Ensure high-quality, on-time delivery across your projects.
- Work closely with a wider team of researchers and client directors.
- Effective co-operation with internal operational teams.
Our Values:
- Acting with Ownership - Demonstrating individual accountability
- Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity - Exhibiting teamwork through togetherness
- Discussing openly, committing jointly - Sharing your views openly
- Embracing empathy - Being egoless & caring
What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.
Senior Research Manager in Warrington employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Research Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Senior Research Manager role.
✨Tip Number 2
Prepare for interviews by researching Toluna's recent projects and innovations, especially in AI and insights. Show us you’re not just another candidate; demonstrate your passion for the industry and how you can contribute to our mission.
✨Tip Number 3
Practice your storytelling skills! When discussing your past projects, focus on how you turned complex data into actionable insights. We want to see how you can make an impact with your analytical prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Toluna.
We think you need these skills to ace Senior Research Manager in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Research Manager role. Highlight your experience in quantitative research and your knowledge of the financial services sector. We want to see how your skills align with what we're looking for!
Showcase Your Storytelling Skills: Since this role involves turning complex data into actionable insights, include examples of how you've done this in the past. We love a good story, so make sure to demonstrate your analytical prowess and storytelling abilities in your application.
Highlight Your Client Management Experience: Client relationships are key in this role, so be sure to mention any relevant experience you have in managing client expectations and delivering results. We want to know how you've successfully navigated client interactions in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Toluna!
How to prepare for a job interview at Toluna
✨Know Your Numbers
As a Senior Research Manager, you'll need to demonstrate your expertise in quantitative research. Brush up on key metrics and trends in the financial services sector. Be ready to discuss how you've used data to drive decisions in past projects.
✨Showcase Your Storytelling Skills
You’ll be expected to turn complex data into compelling narratives. Prepare examples of how you've transformed research findings into actionable insights for clients. Practice presenting these stories clearly and confidently.
✨Understand Client Needs
Research Toluna's key clients and their business challenges. Think about how your experience aligns with their needs and be prepared to discuss tailored solutions you could offer. This shows that you’re proactive and client-focused.
✨Emphasise Collaboration
Toluna values teamwork, so highlight your collaborative experiences. Share examples of how you've worked effectively with diverse teams and contributed to a positive work culture. This will resonate well with their emphasis on empathy and inclusivity.