At a Glance
- Tasks: Drive AI-enabled growth and build strategic client relationships.
- Company: Join Toluna, a leader in consumer insights and AI-powered research.
- Benefits: Competitive pay, great benefits, and global career growth opportunities.
- Other info: Be part of a diverse team that values inclusion and innovation.
- Why this job: Make an impact by integrating AI into client strategies and decision-making.
- Qualifications: Experience in consultative selling and managing complex client portfolios.
The predicted salary is between 60000 - 80000 £ per year.
About Us: At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth. Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.
Introduction: Client Partners sit at the centre of Toluna’s client ecosystem, acting as trusted advisors to senior stakeholders while driving commercial growth, strategic account development, and AI‑enabled insight. This role goes beyond traditional research leadership. Client Partners are expected to champion Toluna’s AI capabilities, including Synthetic Personas, and AI-driven analytics, integrating them into reporting and client strategies to unlock faster, bigger, and more future‑proof decisions. You will own client relationships, shape growth strategies, and lead opportunities where human expertise and AI‑driven intelligence combine to deliver transformative impact.
What you’ll have the opportunity to do:
- Drive AI‑enabled commercial growth
- Grow revenue through expansion of existing accounts and development of new strategic relationships, embedding AI‑powered solutions into client roadmaps.
- Build and own a portfolio of high‑value clients, identifying opportunities where new product developments and AI can accelerate insight and decision‑making.
- Lead complex, high‑value pitches that position Toluna as a strategic, AI‑led growth partner, not just an insights provider.
- Act as a Strategic Advisor
- Partner with senior client stakeholders to shape growth, innovation, and brand strategies, using AI‑augmented insights to challenge assumptions and unlock new opportunities.
- Translate complex data, models, and AI outputs into clear, compelling narratives that drive confident decision‑making.
- Proactively advise clients on how Synthetic Personas can be used to explore unmet needs, test innovation territories, and test creative and strategic choices.
- Champion AI & Innovation
- Guide clients on how to integrate AI‑driven insight into their planning cycles, workflows, and organisational decision processes.
- Collaborate with product, analytics, and innovation teams to feedback market needs and help shape future AI capabilities.
- Deliver commercial success for your portfolio
- Partner with your Group Commercial Director to define clear growth strategies for your portfolio, while embedding a consultative and AI-forward approach across your accounts.
- Own pipeline, forecasting, deal governance, and commercial performance against significant bookings targets.
- Build senior relationships & market presence
- Own and support senior client relationships at a global and local level, ensuring consistency, strategic impact, and long‑term value creation.
- Represent Toluna at industry events, conferences, and senior client forums as a thought leader.
- Proactively gather client feedback and translate it into actions that strengthen partnerships and improve client outcomes.
Responsibilities:
- Deliver against a bookings target through consultative selling of AI‑enabled platforms and full‑service insight solutions.
- Develop and execute strategic account plans that prioritise long‑term growth, retention, and innovation adoption.
- Lead and support major pitches, ensuring best‑in‑class storytelling, clarity of value, and strong win‑rates.
Your Profile:
- Proven experience in consultative selling, strategic account leadership, or insight‑led advisory roles.
- Strong commercial acumen with experience managing large, complex client portfolios and commercial targets.
- Curiosity and confidence in adopting and selling AI‑driven insight solutions, including Synthetic Personas and AI-enabled research platforms.
- Ability to translate complex analytics and AI outputs into clear, compelling client stories.
- Comfortable engaging with client stakeholders across marketing, insights, innovation, and strategy.
Our Values
- Acting with Ownership - Demonstrating individual accountability
- Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity - Exhibiting teamwork through togetherness
- Discussing openly, committing jointly - Sharing your views openly
- Embracing empathy - Being egoless & caring
What We Offer
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.
Client Partner in Slough employer: Toluna
At Toluna, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our mission of delivering AI-driven insights. With competitive pay, comprehensive benefits, and ample opportunities for professional growth within our global network, joining us as a Client Partner means becoming part of a forward-thinking team dedicated to making a meaningful impact in the world of consumer insights.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Partner role.
✨Tip Number 2
Show off your AI knowledge! When chatting with potential employers, make sure to highlight your experience with AI-driven insights and how they can benefit their business. It’s all about making those connections!
✨Tip Number 3
Prepare for those interviews! Research Toluna’s latest projects and think about how you can contribute to their AI capabilities. Being well-informed will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Client Partner in Slough
Some tips for your application 🫡
Show Your Passion for AI:When writing your application, make sure to highlight your enthusiasm for AI and how it can transform insights. We love candidates who can connect the dots between technology and client needs, so don’t hold back!
Tailor Your Experience:Make your application stand out by tailoring it to the role of Client Partner. Use specific examples from your past experiences that demonstrate your consultative selling skills and strategic account leadership.
Be Clear and Compelling:Remember, clarity is key! When discussing your achievements, use straightforward language to convey your impact. We want to see how you can translate complex ideas into compelling narratives for clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Toluna!
How to prepare for a job interview at Toluna
✨Know Your AI Stuff
Make sure you brush up on AI-driven insights and solutions, especially Synthetic Personas. Be ready to discuss how these tools can transform client strategies and decision-making. Show them you’re not just familiar with the tech but can also champion it.
✨Master the Art of Storytelling
Prepare to translate complex data and AI outputs into compelling narratives. Think about how you can present case studies or examples where your insights led to significant client success. This will demonstrate your ability to connect the dots for clients.
✨Build Relationships Before the Interview
If possible, try to connect with current employees or clients on LinkedIn. Understanding their experiences and insights can give you a leg up in the interview. Plus, it shows your proactive approach to building relationships, which is key for a Client Partner.
✨Show Your Curiosity
During the interview, ask insightful questions about Toluna’s AI capabilities and future innovations. This not only shows your interest but also aligns with their value of collaborating with curiosity. It’s a great way to demonstrate that you’re forward-thinking and engaged.
