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For Companies At a Glance
- Tasks: Lead research projects, design surveys, and deliver actionable insights to clients.
- Company: Toluna is a global leader in research and insights, empowering businesses with data-driven decisions.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for growth in a diverse workplace.
- Other info: Embrace a culture of ownership, curiosity, and empathy while working globally.
- Why this job: Join a dynamic team, mentor others, and make a real impact in the world of insights.
- Qualifications: 8+ years in quantitative market research; strong communication and analytical skills required.
The predicted salary is between 43200 - 72000 £ per year.
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 26 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com .
Introduction
As a Senior Research Manager focused on financial services, you will play a key role in driving project success and leading client relationships alongside a dynamic team of researchers. This position is pivotal in delivering actionable insights for high-profile clients in a collaborative, growth-oriented work environment.
Responsibilities
Client and Project Management
- Lead multiple projects, with a focus on the financial services sector.
- Design research that meets project objectives in consultation with clients.
- Manage end-to-end, predominantly ad hoc research projects, including survey design, data analysis, and results presentation.
- Analyze and transform data into clear, high quality, story-driven reports and presentations that address clients’ research, commercial, and communication goals, whilst keeping in mind regulatory requirements.
- Maximize use of internal AI tools to enhance research delivery.
- Review deliverables from more junior members of the team.
- Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes, while managing timelines, budget and delivery efficiency.
Strategic Contribution
- Develop a strong understanding of client business needs, with the ability to deliver tailored solutions.
- Demonstrate deep knowledge of consumer insights on topics like new product/service development, Consumer Duty, communications testing and advertising campaigns.
- Contribute to business development by supporting proposals, pitches, and account growth initiatives as needed.
Your Profile
- 10+ years of experience in quantitative research, including UK and international studies.
- Knowledgeable in and passionate about the financial services industry.
- Proven expertise in designing, managing, and delivering complex adhoc research projects to answer business questions.
- Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and compelling presentations.
- Proven ability to manage client relationships.
- A results-driven, can-do attitude with a passion for research excellence.
- Positive, solution-oriented attitude.
- Collaborative team player who thrives in a dynamic, fast-paced environment.
- Commitment to fostering an inclusive, empathetic, and transparent work culture.
- Strong organizational and project management skills, handling multiple tasks effectively.
- Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
- Excellent verbal and written communication skills in English.
What success looks like in this role
- Develop strong relationships with key clients within the first 3 months.
- Lead multiple adhoc studies with a strong focus on quality and client objectives.
- Work closely with a wider team of researchers and client directors.
- Effective co-operation with internal operational teams.
Our Values
- Acting with Ownership – Demonstrating individual accountability
- Bringing a forward mindset – Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity – Exhibiting teamwork through togetherness
- Discussing openly, committing jointly – Sharing your views openly
- Embracing empathy – Being egoless & caring
What we Offer
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team. We welcome big thinking and reward great work.
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Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Research Manager
✨Tip Number 1
Familiarise yourself with Toluna's advanced technology platform and their approach to consumer insights. Understanding their methodologies will help you speak their language during interviews and demonstrate your alignment with their innovative culture.
✨Tip Number 2
Showcase your experience in managing complex research projects by preparing specific examples of past successes. Be ready to discuss how you overcame challenges and delivered actionable insights, as this will highlight your suitability for the Senior Research Manager role.
✨Tip Number 3
Network with current or former employees of Toluna on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Stay updated on the latest trends in market research and artificial intelligence applications in the industry. Being knowledgeable about these topics will not only impress during interviews but also show your commitment to continuous learning and innovation.
We think you need these skills to ace Senior Research Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quantitative market research, project management, and client relationship building. Use specific examples that demonstrate your expertise in consumer insights and storytelling.
Craft a Compelling Cover Letter: In your cover letter, express your passion for research excellence and how your background aligns with Toluna's values. Mention your experience in mentoring junior researchers and your ability to manage complex projects effectively.
Showcase Analytical Skills: Provide examples of how you've transformed data into actionable insights in previous roles. Highlight any specific methodologies or tools you’ve used that are relevant to the position.
Demonstrate Cultural Fit: Research Toluna’s company culture and values. In your application, reflect on how you embody their principles of ownership, curiosity, and empathy, and how you can contribute to fostering an inclusive work environment.
How to prepare for a job interview at Toluna
✨Showcase Your Expertise
As a Senior Research Manager, it's crucial to demonstrate your deep knowledge in consumer insights, product innovation, and branding. Prepare specific examples from your past experiences that highlight your ability to design and execute complex research projects.
✨Prepare for Client Management Scenarios
Since you'll be acting as the primary client contact, think about how you would handle various client scenarios. Be ready to discuss how you've built and managed client relationships in the past, and how you can tailor solutions to meet their business needs.
✨Emphasise Team Leadership Skills
Highlight your mentoring and coaching abilities during the interview. Share examples of how you've guided junior researchers and fostered a collaborative team environment, as this will be key to your role at Toluna.
✨Stay Updated on Industry Trends
Demonstrate your commitment to staying informed about the latest trends in market research and insights. Be prepared to discuss new methodologies or technologies you've encountered and how they could benefit Toluna's research strategies.