Introduction
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, and world-class team of leading research experts.
Responsibilities
- Attend kick-off and briefing calls
- Select/recommend the most appropriate vendors for each project with help from the sourcing team
- Identify and vet new vendors as needed
- Provide clear instructions to brief the project
- Coordinate multiple vendors on a project (e.g., recruitment, transcription, videoconferencing, etc.)
- Track recruitment and fieldwork progress, correcting course as necessary
- Attend internal kick-off and briefing calls
- Coordinate multiple internal departments on international qual
- Proactively ensure timings for the programme are clear and communicated to all involved, moving the project along and managing delays as they arise
- Accurately set internal and external expectations
- Coordinate Logistics, Venues, Incentives as relevant for each project
- Ensure qual platforms are booked, programmed and briefed and that tech support is available during fieldwork
Your Profile
Education and Experience
- Bachelor’s degree in related field or equivalent work experience
- 3+ years’ work experience in Market Research Project Management or equivalent
- Project Management certification, a plus, but not mandatory
Technical Skills
- Proficiency in Microsoft Office Word, Excel, and PowerPoint
- Familiarity with or keenness to learn more on Qualitative Market Research methodologies (Focus Groups, IDIs, TDI’s, various Online Platforms)
- Working familiarity with Videoconferencing software (Zoom, Teams)
Professional & Personal Skills
- Demonstrates initiative, resourcefulness and curiosity; asks “why?”
- Conscientious, reliable, and punctual
- Ability to work under pressure, and within established time restrictions
- High degree of flexibility and self-motivation
- Strong organizational skills, with ability to multi-task and effectively prioritize own workload
- Demonstrates aptitude to include problem identification / resolution
- Clear written and verbal communication skills
- Excellent interpersonal skills; ability to develop effective relationships (internal / external)
Values
- Acting with Ownership. Demonstrating individual accountability
- Bringing a forward mindset. Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity. Exhibiting teamwork through togetherness
- Discussing openly, committing jointly. Sharing your views openly
- Embracing empathy. Being egoless & caring
What we Offer
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our Global Team
We welcome big thinking and reward great work.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Project Management
Industries
Market Research
Location: London, England, United Kingdom
