Research Transformation Manager
Research Transformation Manager

Research Transformation Manager

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support project lifecycle and coordinate stakeholders for impactful transformation initiatives.
  • Company: Toluna is a global leader in research and insights, driving smarter decisions for top brands.
  • Benefits: Enjoy competitive pay, great benefits, and opportunities for growth in a diverse workplace.
  • Why this job: Make a meaningful impact on global transformation while collaborating with a world-class team.
  • Qualifications: 10+ years in project coordination, strong communication skills, and a passion for improvement.
  • Other info: Join a community of 72 million across 70 countries and embrace a culture of curiosity.

The predicted salary is between 43200 - 72000 £ per year.

About Us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.

Introduction: The EDGE programme (Efficient Delivery for Growth & Excellence) is a high-impact transformation initiative focused on improving operational delivery, driving sustainable growth, and embedding excellence across the business. We are seeking a Research Transformation Manager to join the Project Management Office (PMO) and play a critical supporting role in ensuring the smooth execution of EDGE workstreams. This role will work closely with EDGE Improvement Owners and cross-functional stakeholders.

Responsibilities:

  • Support the end-to-end project lifecycle: planning, execution, monitoring, and closure
  • Coordinate stakeholders across functions at the programme level to align timelines and resources
  • Contribute to the creation and maintenance of project management documentation and standards
  • Track progress of assigned solutions or initiatives to ensure momentum is maintained
  • Monitor pace, flag delays, and help Improvement Owners keep focus on core programme goals:
  • Revenue Growth
  • Direct Margin Improvement
  • Employee Happiness
  • Prepare monthly executive summaries and regular status reports
  • Provide updates to key programme stakeholders
  • Ensure structured communication is cascaded across teams — including Research, Operations, Sales, Finance, R&D, and Insights — to build visibility and buy-in
  • Help brief new Improvement Owners and onboard them into EDGE ways of working
  • Identify additional resourcing needs and flag them
  • Recommend internal experts who may support initiative success
  • Escalate risks, disagreements, or blockers where alignment is required
  • Leverage your own experience in project delivery to advise and coach team members
  • Your Profile:

    • 10+ years of experience in project or programme coordination within a complex, matrixed organization
    • Ability to manage multiple workstreams and align stakeholders to shared goals
    • Clear, structured communicator with a knack for bringing clarity to ambiguity
    • Comfortable working in fast-moving, change-oriented environments
    • Experience with process improvement, PMO tools, or cross-functional delivery is a strong advantage
    • Enthusiasm for structured problem-solving and continuous improvement

    Our Values:

    • Acting with Ownership - Demonstrating individual accountability
    • Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
    • Collaborating with Curiosity - Exhibiting teamwork through togetherness
    • Discussing openly, committing jointly - Sharing your views openly
    • Embracing empathy - Being egoless & caring

    What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

    Join our global team. We welcome big thinking and reward great work.

    Research Transformation Manager employer: Toluna

    Toluna is an exceptional employer that fosters a diverse and inclusive workplace, offering competitive pay and comprehensive benefits to support employee well-being. With a strong focus on professional growth, employees have ample opportunities to develop their skills within a global team dedicated to innovation and transformation. Joining Toluna means being part of a forward-thinking organisation that values collaboration, accountability, and continuous improvement, all while making a meaningful impact across the world.
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    Contact Detail:

    Toluna Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Research Transformation Manager

    ✨Tip Number 1

    Familiarise yourself with Toluna's EDGE programme and its objectives. Understanding the specific goals of this transformation initiative will help you demonstrate your alignment with their mission during interviews.

    ✨Tip Number 2

    Network with current or former employees of Toluna, especially those in project management or transformation roles. They can provide valuable insights into the company culture and expectations for the Research Transformation Manager position.

    ✨Tip Number 3

    Prepare to discuss your experience with cross-functional collaboration and process improvement. Be ready to share specific examples of how you've successfully managed multiple workstreams and aligned stakeholders in previous roles.

    ✨Tip Number 4

    Showcase your enthusiasm for structured problem-solving and continuous improvement. Highlight any relevant tools or methodologies you've used in past projects that align with Toluna's focus on operational excellence.

    We think you need these skills to ace Research Transformation Manager

    Project Management
    Stakeholder Coordination
    Programme Lifecycle Management
    Process Improvement
    Cross-Functional Collaboration
    Communication Skills
    Reporting and Documentation
    Risk Management
    Change Management
    Analytical Skills
    Problem-Solving Skills
    Time Management
    Leadership Support
    Adaptability to Change

    Some tips for your application 🫡

    Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Research Transformation Manager position. Tailor your application to highlight how your experience aligns with the specific needs of Toluna.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your 10+ years of experience in project or programme coordination. Use bullet points to detail your achievements and how they relate to the role, particularly in areas like process improvement and stakeholder management.

    Write a Strong Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Discuss your experience with project delivery and how you can contribute to the EDGE programme. Be sure to mention your ability to communicate clearly and manage multiple workstreams.

    Highlight Relevant Skills: In both your CV and cover letter, emphasise skills that are crucial for the role, such as structured problem-solving, collaboration, and adaptability in fast-paced environments. Provide examples of how you've successfully navigated similar challenges in your previous roles.

    How to prepare for a job interview at Toluna

    ✨Understand the EDGE Programme

    Familiarise yourself with the EDGE programme and its objectives. Be prepared to discuss how your experience aligns with their goals of improving operational delivery and driving sustainable growth.

    ✨Showcase Your Project Management Skills

    Highlight your experience in managing multiple workstreams and coordinating stakeholders. Provide specific examples of how you've successfully navigated complex projects in the past.

    ✨Communicate Clearly and Effectively

    As a Research Transformation Manager, clear communication is key. Practice articulating your thoughts in a structured manner, especially when discussing project updates or challenges you've faced.

    ✨Demonstrate a Problem-Solving Mindset

    Be ready to share instances where you've identified issues and implemented solutions. Emphasise your enthusiasm for continuous improvement and how it can benefit the team at Toluna.

    Research Transformation Manager
    Toluna
    T
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