Research Transformation Manager
Research Transformation Manager

Research Transformation Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead project coordination and support the execution of transformative initiatives.
  • Company: Toluna is a global leader in research and insights, driving data-driven decisions for top brands.
  • Benefits: Enjoy competitive pay, diverse workplace culture, and growth opportunities within a global team.
  • Why this job: Make a meaningful impact on transformation projects while collaborating with experts across various functions.
  • Qualifications: 10+ years in project coordination, strong communication skills, and experience in fast-paced environments.
  • Other info: Join a company that values ownership, curiosity, and empathy in a welcoming environment.

The predicted salary is between 43200 - 72000 £ per year.

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.

The EDGE programme (Efficient Delivery for Growth & Excellence) is a high-impact transformation initiative focused on improving operational delivery, driving sustainable growth, and embedding excellence across the business. We are seeking a Research Transformation Manager to join the Project Management Office (PMO) and play a critical supporting role in ensuring the smooth execution of EDGE workstreams. This role will work closely with EDGE Improvement Owners and cross-functional stakeholders.

This is a unique opportunity to contribute meaningfully to a transformation programme that spans geographies and functions, and to help bring structure, visibility, and momentum to a range of strategic improvement efforts.

Responsibilities:

  • Support the end-to-end project lifecycle: planning, execution, monitoring, and closure
  • Coordinate stakeholders across functions at the programme level to align timelines and resources
  • Contribute to the creation and maintenance of project management documentation and standards
  • Track progress of assigned solutions or initiatives to ensure momentum is maintained
  • Monitor pace, flag delays, and help Improvement Owners keep focus on core programme goals:
  • Revenue Growth
  • Direct Margin Improvement
  • Employee Happiness
  • Identify when solutions require leadership attention or realignment with executive goals
  • Prepare monthly executive summaries and regular status reports
  • Provide updates to key programme stakeholders
  • Ensure structured communication is cascaded across teams — including Research, Operations, Sales, Finance, R&D, and Insights — to build visibility and buy-in
  • Help brief new Improvement Owners and onboard them into EDGE ways of working
  • Identify additional resourcing needs and flag them
  • Recommend internal experts who may support initiative success
  • Escalate risks, disagreements, or blockers where alignment is required
  • Leverage your own experience in project delivery to advise and coach team members
  • Your Profile:

    • 10+ years of experience in project or programme coordination within a complex, matrixed organization
    • Ability to manage multiple workstreams and align stakeholders to shared goals
    • Clear, structured communicator with a knack for bringing clarity to ambiguity
    • Comfortable working in fast-moving, change-oriented environments
    • Experience with process improvement, PMO tools, or cross-functional delivery is a strong advantage
    • Enthusiasm for structured problem-solving and continuous improvement

    Our Values:

    • Acting with Ownership - Demonstrating individual accountability
    • Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
    • Collaborating with Curiosity - Exhibiting teamwork through togetherness
    • Discussing openly, committing jointly - Sharing your views openly
    • Embracing empathy - Being egoless & caring

    What we Offer:

    At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

    Join our global team. We welcome big thinking and reward great work.

    Research Transformation Manager employer: Toluna

    Toluna is an exceptional employer that fosters a diverse and inclusive workplace, offering competitive pay and comprehensive benefits to support employee well-being. With a strong focus on professional growth, employees have ample opportunities to develop their skills within a global team dedicated to innovation and transformation. Joining Toluna means being part of a forward-thinking organisation that values collaboration, accountability, and continuous improvement, making it an ideal place for those looking to make a meaningful impact in the research and insights industry.
    T

    Contact Detail:

    Toluna Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Research Transformation Manager

    ✨Tip Number 1

    Familiarise yourself with Toluna's EDGE programme and its objectives. Understanding the specific goals of this transformation initiative will help you articulate how your experience aligns with their needs during discussions.

    ✨Tip Number 2

    Network with current or former employees of Toluna, especially those in project management or transformation roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your conversations.

    ✨Tip Number 3

    Prepare to discuss your experience with cross-functional collaboration and stakeholder management. Be ready to share specific examples of how you've successfully aligned diverse teams towards common goals in previous roles.

    ✨Tip Number 4

    Showcase your problem-solving skills by thinking of potential challenges that might arise in the EDGE programme. Be prepared to discuss how you would approach these challenges, demonstrating your proactive mindset and strategic thinking.

    We think you need these skills to ace Research Transformation Manager

    Project Management
    Stakeholder Coordination
    Programme Lifecycle Management
    Process Improvement
    Cross-Functional Collaboration
    Communication Skills
    Reporting and Documentation
    Change Management
    Analytical Thinking
    Problem-Solving Skills
    Time Management
    Leadership Support
    Adaptability in Fast-Paced Environments
    Experience with PMO Tools

    Some tips for your application 🫡

    Understand the Role: Take the time to thoroughly read the job description for the Research Transformation Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

    Tailor Your CV: Customise your CV to highlight relevant experience in project or programme coordination, especially within complex organisations. Use specific examples that demonstrate your ability to manage multiple workstreams and align stakeholders.

    Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also reflects your enthusiasm for the role and the company. Mention your understanding of Toluna's EDGE programme and how you can contribute to its success.

    Highlight Soft Skills: In your application, emphasise your communication skills and ability to work in fast-paced environments. Provide examples of how you've successfully navigated ambiguity and collaborated with diverse teams to achieve shared goals.

    How to prepare for a job interview at Toluna

    ✨Understand the EDGE Programme

    Familiarise yourself with the EDGE programme and its objectives. Be prepared to discuss how your experience aligns with improving operational delivery and driving sustainable growth, as this will show your genuine interest in the role.

    ✨Showcase Your Project Management Skills

    Highlight your experience in managing multiple workstreams and coordinating stakeholders. Prepare examples of past projects where you successfully aligned teams towards shared goals, as this is crucial for the Research Transformation Manager position.

    ✨Communicate Clearly and Effectively

    As a clear communicator, practice articulating complex ideas simply. Be ready to demonstrate how you can bring clarity to ambiguity, especially when discussing project updates or stakeholder communications.

    ✨Emphasise Continuous Improvement

    Express your enthusiasm for structured problem-solving and continuous improvement. Share specific instances where you've implemented process improvements or used PMO tools to enhance project delivery, as this will resonate well with the company's values.

    Research Transformation Manager
    Toluna
    T
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >