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- Tasks: Coordinate projects, track progress, and support improvement initiatives across teams.
- Company: Toluna is a global leader in research and insights, driving data-driven decisions for top brands.
- Benefits: Enjoy competitive pay, diverse workplace culture, and growth opportunities within a global team.
- Why this job: Join a transformative programme that impacts businesses worldwide and fosters continuous improvement.
- Qualifications: 10+ years in project coordination, strong communication skills, and experience in fast-paced environments.
- Other info: Be part of a community connecting over 72 million people across 70 countries.
The predicted salary is between 43200 - 72000 £ per year.
About Us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
Introduction: The EDGE programme (Efficient Delivery for Growth & Excellence) is a high-impact transformation initiative focused on improving operational delivery, driving sustainable growth, and embedding excellence across the business. We are seeking a Research Transformation Manager to join the Project Management Office (PMO) and play a critical supporting role in ensuring the smooth execution of EDGE workstreams. This role will work closely with EDGE Improvement Owners and cross-functional stakeholders.
This is a unique opportunity to contribute meaningfully to a transformation programme that spans geographies and functions, and to help bring structure, visibility, and momentum to a range of strategic improvement efforts.
Responsibilities:
- Programme Coordination
- Support the end-to-end project lifecycle: planning, execution, monitoring, and closure
- Coordinate stakeholders across functions at the programme level to align timelines and resources
- Contribute to the creation and maintenance of project management documentation and standards
- Track progress of assigned solutions or initiatives to ensure momentum is maintained
- Monitor pace, flag delays, and help Improvement Owners keep focus on core programme goals:
- Revenue Growth
- Direct Margin Improvement
- Employee Happiness
- Prepare monthly executive summaries and regular status reports
- Provide updates to key programme stakeholders
- Ensure structured communication is cascaded across teams — including Research, Operations, Sales, Finance, R&D, and Insights — to build visibility and buy-in
- Help brief new Improvement Owners and onboard them into EDGE ways of working
- Identify additional resourcing needs and flag them
- Recommend internal experts who may support initiative success
- Escalate risks, disagreements, or blockers where alignment is required
- Leverage your own experience in project delivery to advise and coach team members
Your Profile:
- 10+ years of experience in project or programme coordination within a complex, matrixed organization
- Ability to manage multiple workstreams and align stakeholders to shared goals
- Clear, structured communicator with a knack for bringing clarity to ambiguity
- Comfortable working in fast-moving, change-oriented environments
- Experience with process improvement, PMO tools, or cross-functional delivery is a strong advantage
- Enthusiasm for structured problem-solving and continuous improvement
Our Values:
- Acting with Ownership - Demonstrating individual accountability
- Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity - Exhibiting teamwork through togetherness
- Discussing openly, committing jointly - Sharing your views openly
- Embracing empathy - Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.
Research Transformation Manager employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Transformation Manager
✨Tip Number 1
Familiarise yourself with the EDGE programme and its objectives. Understanding how this initiative aligns with Toluna's overall strategy will help you articulate your insights during discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Toluna, especially those involved in project management or transformation initiatives. They can provide valuable insights into the company culture and expectations for the Research Transformation Manager role.
✨Tip Number 3
Prepare to discuss your experience with process improvement and project management tools. Be ready to share specific examples of how you've successfully managed multiple workstreams and aligned stakeholders in previous roles.
✨Tip Number 4
Showcase your communication skills by being clear and structured in your interactions. Whether it's during networking or interviews, demonstrating your ability to bring clarity to ambiguity will resonate well with the hiring team.
We think you need these skills to ace Research Transformation Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Research Transformation Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in project or programme coordination. Emphasise your ability to manage multiple workstreams and align stakeholders, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your skills in project delivery and process improvement.
Highlight Soft Skills: In your application, make sure to highlight your communication skills and ability to work in fast-paced environments. These soft skills are essential for the collaborative nature of the role at Toluna.
How to prepare for a job interview at Toluna
✨Understand the EDGE Programme
Familiarise yourself with the EDGE programme and its objectives. Be prepared to discuss how your experience aligns with their goals of operational delivery, sustainable growth, and excellence.
✨Showcase Your Project Management Skills
Highlight your experience in managing multiple workstreams and coordinating stakeholders. Provide specific examples of how you've successfully navigated complex projects in the past.
✨Communicate Clearly and Effectively
Demonstrate your ability to communicate structured updates and reports. Practice summarising complex information succinctly, as this will be crucial for preparing executive summaries and status reports.
✨Emphasise Problem-Solving Abilities
Discuss your enthusiasm for structured problem-solving and continuous improvement. Share examples of how you've identified issues and implemented solutions in previous roles, especially in fast-paced environments.
