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- Tasks: Lead qualitative research projects from design to delivery, coordinating resources and vendors.
- Company: Join Toluna, a global leader in research and insights with a diverse and inclusive culture.
- Benefits: Competitive pay, great benefits, and opportunities for career growth in a global team.
- Why this job: Make an impact by delivering insights that help businesses make smarter decisions.
- Qualifications: Bachelor's degree and 3+ years in Market Research Project Management preferred.
- Other info: Dynamic environment with a focus on collaboration, curiosity, and personal accountability.
The predicted salary is between 28800 - 48000 £ per year.
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform and comprehensive solution portfolio.
The Qualitative Project Manager is responsible for executing all aspects of the research process to deliver qualitative research projects in line with the client’s brief. The role is focused on coordinating resources – both internal and external – to ensure a smooth delivery for clients. This will span from the design stage to final delivery: working with vendors, supporting recruitment, troubleshooting issues as they arise.
This role is ideal for someone who enjoys organizing and planning but is always ready for the unpredictability of qualitative research. You would be an integral part of the Qualitative Team and bring guidance and expertise on best practices, pitfalls to avoid, knowledge and awareness of local market nuances, and be able to autonomously bring solutions to issues as they arise.
Success in this role lies in strong organizational, communication, and problem-solving skills. Individuals must be able to manage multiple projects and take independent action to achieve objectives.
Responsibilities:- Manage external vendors
- Attend kick-off and briefing calls
- Select/recommend the most appropriate vendors for each project with help from the sourcing team
- Identify and vet new vendors as needed
- Provide clear instructions to brief the project in
- Coordinate multiple vendors on a project e.g. recruitment, transcription, videoconferencing, etc.
- Track recruitment and fieldwork progress, correcting course as necessary
- Manage vendor invoices
- Attend internal kick-off and briefing calls
- Coordinate multiple internal departments on international qualitative research
- Proactively ensure timings for the programme are clear and communicated to all involved, moving the project along and managing delays as they arise
- Accurately set internal and external expectations
- Coordinate logistics, venues, incentives as relevant for each project
- Ensure qualitative platforms are booked, programmed, and briefed and that tech support is available during fieldwork
- Bachelor’s degree in related field or equivalent work experience
- 3+ years’ work experience in Market Research Project Management or equivalent
- Project Management certification, a plus, but not mandatory
- Proficiency in Microsoft Office Word, Excel, and PowerPoint
- Familiarity with or keenness to learn more about Qualitative Market Research methodologies (Focus Groups, IDIs, TDIs, various Online Platforms)
- Working familiarity with Videoconferencing software (Zoom, Teams)
- Demonstrates initiative, resourcefulness, and curiosity; asks “why?”
- Conscientious, reliable, and punctual
- Ability to work under pressure, and within established time restrictions
- High degree of flexibility and self-motivation
- Strong organizational skills, with ability to multi-task and effectively prioritize own workload
- Demonstrates aptitude to include problem identification/resolution
- Clear written and verbal communication skills
- Excellent interpersonal skills; ability to develop effective relationships (internal/external)
- Acting with Ownership. Demonstrating individual accountability
- Bringing a forward mindset. Being action-oriented, bold, and entrepreneurial
- Collaborating with Curiosity. Exhibiting teamwork through togetherness
- Discussing openly, committing jointly. Sharing your views openly
- Embracing empathy. Being egoless and caring
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do.
Contact Detail:
Toluna Recruiting Team
We think you need these skills to ace Qualitative Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Qualitative Project Manager role. Highlight your relevant experience in market research project management and showcase how your skills align with the responsibilities outlined in the job description.
Showcase Your Organisational Skills: Since this role is all about managing multiple projects and coordinating resources, be sure to provide examples of how you've successfully organised and delivered projects in the past. We want to see your problem-solving skills in action!
Communicate Clearly: Your written communication should be clear and concise. Use straightforward language and avoid jargon unless it's relevant to the role. Remember, we value clarity just as much as you do when managing client expectations!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Toluna!
How to prepare for a job interview at Toluna
✨Know Your Qualitative Research
Make sure you brush up on qualitative research methodologies like focus groups and in-depth interviews. Being able to discuss these confidently will show that you understand the core of what Toluna does and how you can contribute.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple projects or coordinated with various vendors. This will demonstrate your ability to juggle tasks and keep everything running smoothly, which is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires strong communication skills, being able to express your ideas effectively during the interview will set you apart from other candidates.
✨Be Ready for Problem-Solving Scenarios
Think of potential challenges that could arise in qualitative research and how you would handle them. Being prepared to discuss your problem-solving approach will highlight your resourcefulness and initiative, traits that Toluna values highly.
