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- Tasks: Lead qualitative research projects from design to delivery, coordinating resources and managing vendors.
- Company: Join Toluna, a global leader in research and insights with a diverse and inclusive culture.
- Benefits: Competitive pay, great benefits, and opportunities for career growth in a welcoming environment.
- Other info: Be part of a dynamic team that values curiosity, collaboration, and accountability.
- Why this job: Make an impact by delivering insights that help businesses make smarter decisions.
- Qualifications: Bachelor’s degree and 3+ years in Market Research Project Management; strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
Toluna is the global research and insights leader that enables businesses to make smarter, data driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com.
Introduction
The Qualitative Project Manager is responsible for executing all aspects of the research process to deliver qualitative research projects in line with the client’s brief
The role is focused on coordinating resources – both internal and external – to ensure a smooth delivery for clients. This will span from the design stage to final delivery: working with vendors, supporting recruitment, troubleshooting issues as they arise.
This role is ideal for someone who enjoys organizing and planning, but is always ready for the unpredictability of qual research !
You would be an integral part of the Qualitative Team and bring guidance and expertise on best practice, pitfalls to avoid, knowledge and awareness of local market nuances and be able to autonomously bring solutions to issues as they arise.
Success in this role lies in strong organizational, communication and problem solving skills. Individuals must be able to manage multiple projects and take independent action to achieve objectives.
Responsibilities:
Manage external vendors
- Attend kick-off and briefing calls
- Select/recommend the most appropriate vendors for each project with help from the sourcing team
- Identify and vet new vendors as needed
- Provide clear instructions to brief the project in
- Coordinate multiple vendors on a project e.g. recruitment, transcription, videoconferencing, etc.
- Track recruitment and fieldwork progress, correcting course as necessary
- Manage vendor invoices
Manage internal departments
- Attend internal kick-off and briefing calls
- Coordinate multiple internal departments on international qual
- Proactively ensure timings for the programme are clear and communicated to all involved, moving the project along and managing delays as they arise
- Accurately set internal and external expectations
- Coordinate Logistics, Venues, Incentives as relevant for each project
- Ensure qual platforms are booked, programmed and briefed and that tech support is available during fieldwork
Your Profile:
Education and Experience
- Bachelor’s degree in related field or equivalent work experience
- 3+ years’ work experience in Market Research Project Management or equivalent
- Project Management certification, a plus, but not mandatory
Technical Skills
- Proficiency in Microsoft Office Word, Excel, and PowerPoint
- Familiarity with or keenness to learn more on Qualitative Market Research methodologies (Focus Groups, IDIs, TDI’s, various Online Platforms)
- Working familiarity with Videoconferencing software (Zoom, Teams)
Professional & Personal Skills
- Demonstrates initiative, resourcefulness and curiosity; asks “why?”
- Conscientious, reliable, and punctual
- Ability to work under pressure, and within established time restrictions
- High degree of flexibility and self-motivation
- Strong organizational skills, with ability to multi-task and effectively prioritize own workload
- Demonstrates aptitude to include problem identification / resolution
- Clear written and verbal communication skills
- Excellent interpersonal skills; ability to develop effective relationships (internal / external)
Our Values:
- Acting with Ownership. Demonstrating individual accountability
- Bringing a forward mindset. Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity. Exhibiting teamwork through togetherness
- Discussing openly, committing jointly. Sharing your views openly
- Embracing empathy. Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team. We welcome big thinking and reward great work.
Qualitative Project Manager employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualitative Project Manager
✨Tip Number 1
Get to know the company inside out! Research Toluna's projects, values, and recent innovations in AI. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills in project management and problem-solving can shine in real-life scenarios. Practice makes perfect, so run through some mock interviews with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Toluna.
We think you need these skills to ace Qualitative Project Manager
Some tips for your application 🫡
Show Your Organisational Skills: As a Qualitative Project Manager, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any relevant experience managing projects. We want to see how you keep everything on track!
Communicate Clearly: Strong communication is key in this role. Use your application to demonstrate your ability to convey ideas clearly, both in writing and verbally. We love seeing candidates who can express themselves well and engage with others effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Qualitative Project Manager role. We appreciate when candidates take the time to align their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Toluna!
How to prepare for a job interview at Toluna
✨Know Your Qualitative Research
Make sure you brush up on qualitative research methodologies like focus groups and in-depth interviews. Being able to discuss these confidently will show that you understand the core of what Toluna does and how you can contribute.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple projects or coordinated with various vendors. This will demonstrate your ability to juggle tasks and keep everything running smoothly, which is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires strong communication skills, being able to express your ideas effectively during the interview will set you apart from other candidates.
✨Be Ready for the Unexpected
Qualitative research can be unpredictable, so think of scenarios where you had to troubleshoot issues on the fly. Sharing these experiences will highlight your problem-solving skills and adaptability, both of which are key for this position.