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For Companies At a Glance
- Tasks: Lead qualitative research projects from design to delivery, coordinating resources and vendors.
- Company: Join Toluna, a global leader in research and insights with a diverse and inclusive culture.
- Benefits: Competitive pay, great benefits, and opportunities for growth in a welcoming environment.
- Why this job: Make an impact by delivering transformative insights for leading brands worldwide.
- Qualifications: Bachelor’s degree and 3+ years in Market Research Project Management; strong organisational skills required.
- Other info: Be part of a dynamic team that values curiosity, collaboration, and accountability.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About Us:
Toluna is the global research and insights leader that enables businesses to make smarter, data driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com.
Introduction
The Qualitative Project Manager is responsible for executing all aspects of the research process to deliver qualitative research projects in line with the client’s brief
The role is focused on coordinating resources – both internal and external – to ensure a smooth delivery for clients. This will span from the design stage to final delivery: working with vendors, supporting recruitment, troubleshooting issues as they arise.
This role is ideal for someone who enjoys organizing and planning, but is always ready for the unpredictability of qual research !
You would be an integral part of the Qualitative Team and bring guidance and expertise on best practice, pitfalls to avoid, knowledge and awareness of local market nuances and be able to autonomously bring solutions to issues as they arise.
Success in this role lies in strong organizational, communication and problem solving skills. Individuals must be able to manage multiple projects and take independent action to achieve objectives.
Responsibilities:
Manage external vendors
- Attend kick-off and briefing calls
- Select/recommend the most appropriate vendors for each project with help from the sourcing team
- Identify and vet new vendors as needed
- Provide clear instructions to brief the project in
- Coordinate multiple vendors on a project e.g. recruitment, transcription, videoconferencing, etc.
- Track recruitment and fieldwork progress, correcting course as necessary
- Manage vendor invoices
Manage internal departments
- Attend internal kick-off and briefing calls
- Coordinate multiple internal departments on international qual
- Proactively ensure timings for the programme are clear and communicated to all involved, moving the project along and managing delays as they arise
- Accurately set internal and external expectations
- Coordinate Logistics, Venues, Incentives as relevant for each project
- Ensure qual platforms are booked, programmed and briefed and that tech support is available during fieldwork
Your Profile:
Education and Experience
- Bachelor’s degree in related field or equivalent work experience
- 3+ years’ work experience in Market Research Project Management or equivalent
- Project Management certification, a plus, but not mandatory
Technical Skills
- Proficiency in Microsoft Office Word, Excel, and PowerPoint
- Familiarity with or keenness to learn more on Qualitative Market Research methodologies (Focus Groups, IDIs, TDI’s, various Online Platforms)
- Working familiarity with Videoconferencing software (Zoom, Teams)
Professional & Personal Skills
- Demonstrates initiative, resourcefulness and curiosity; asks “why?”
- Conscientious, reliable, and punctual
- Ability to work under pressure, and within established time restrictions
- High degree of flexibility and self-motivation
- Strong organizational skills, with ability to multi-task and effectively prioritize own workload
- Demonstrates aptitude to include problem identification / resolution
- Clear written and verbal communication skills
- Excellent interpersonal skills; ability to develop effective relationships (internal / external)
Our Values:
- Acting with Ownership. Demonstrating individual accountability
- Bringing a forward mindset. Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity. Exhibiting teamwork through togetherness
- Discussing openly, committing jointly. Sharing your views openly
- Embracing empathy. Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team. We welcome big thinking and reward great work.
Qualitative Project Manager employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualitative Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Qualitative Project Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Toluna and their approach to qualitative research. Familiarise yourself with their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! Since the role requires quick thinking and adaptability, consider running through some common scenarios you might face as a Qualitative Project Manager. This will help you feel more confident when discussing your approach during interviews.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Toluna team and ready to make an impact in the world of insights.
We think you need these skills to ace Qualitative Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Qualitative Project Manager role. Highlight your relevant experience in market research project management and showcase how your skills align with the responsibilities outlined in the job description.
Showcase Your Organisational Skills: Since this role is all about managing multiple projects, be sure to emphasise your organisational abilities. Share examples of how you've successfully coordinated resources and managed timelines in previous roles to demonstrate your fit for the position.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, ensure that your language is clear and concise. Use bullet points where necessary to make your achievements stand out and easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team at Toluna. Plus, it’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Toluna
✨Know Your Qualitative Research
Make sure you brush up on qualitative research methodologies like focus groups and IDIs. Being able to discuss these confidently will show that you understand the core of what Toluna does and how you can contribute.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple projects or coordinated with various vendors. This will demonstrate your ability to juggle tasks and keep everything running smoothly, which is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires strong communication skills, being able to express your ideas effectively during the interview will set you apart.
✨Be Ready for the Unexpected
Qualitative research can be unpredictable, so think of scenarios where you had to troubleshoot issues on the fly. Sharing these experiences will highlight your problem-solving skills and adaptability, both of which are key for this position.
