At a Glance
- Tasks: Lead commercial growth and mentor a high-performing team in a fast-paced insights business.
- Company: Toluna ID, a leader in market research and consultancy.
- Benefits: Competitive salary, performance bonus, private medical insurance, and hybrid work options.
- Other info: Join a dynamic team in central London with excellent career development opportunities.
- Why this job: Drive innovation and make a real impact in the evolving world of AI-powered research.
- Qualifications: Significant leadership experience in market research and proven success in driving revenue growth.
The predicted salary is between 90000 - 110000 £ per year.
Overview
As Managing Director for Toluna ID, you will lead the local market's commercial growth across consultancy, full-service research, technology, and data delivery.
You will build and coach a high-performing team, strengthen client partnerships, and drive strategic, revenue-generating initiatives.
You’ll act as a trusted advisor to senior clients, lead high-stakes engagements, and champion AI-powered research innovations.
This role combines strategic leadership with hands-on delivery in a fast-evolving insights business.
- Pay / Benefits
- competitive salary
- performance bonus
- private medical insurance
- life insurance
- hybrid work
- central London office
Responsibilities
- Define and execute the local commercial strategy for sustainable growth across offerings
- Meet and exceed KPIs for bookings, revenue, profitability, and pipeline
- Mentor a high-performing commercial team with a culture of accountability
- Coach in consultative selling, strategic account management, and client relationships
- Own market pipeline and forecasting with clear reporting
- Develop strategic account plans and identify new growth opportunities
- Lead high-value client engagements, pitches, and exec-level business development
- Build relationships with senior decision-makers, acting as trusted advisor on research and business challenges
- Drive new business and market expansion through consultative sales and thought leadership
- Collaborate with Client Service, Operations, Supply, and cross-functional teams to deliver solutions
- Represent Toluna at industry events and thought leadership initiatives
- Champion innovation including AI-powered research methods for client value
- Key requirements
- Significant commercial leadership experience in market research, consumer insights, consultancy, or related industries
- Proven success leading commercial teams with sustained revenue and bookings growth
- Experience selling market research, consultancy, technology, and data-driven insights
- Strong network of senior client relationships in the UK Market Research and Consultancy sector
- Ability to acquire and grow strategic client partnerships
- Deep understanding of quantitative research methodologies and consultative engagement
- Strategic advisory capability to address business challenges through research solutions
- Experience with market-level forecasting, budgeting, pipeline management, and commercial planning
- Strong leadership to coach and develop high-performing teams
- Excellent communication, presentation, negotiation, and stakeholder management
- Ability to influence internal and external stakeholders through collaboration and strategic thinking
- Hands-on, entrepreneurial mindset balancing strategic leadership and execution
- Leadership
- Strategic thinking
- Stakeholder management
- Market research
- Consultative selling
- Data-driven insights
Managing Director employer: Toluna
At Toluna, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through our competitive pay, comprehensive benefits, and the opportunity to work with cutting-edge AI technologies in a vibrant environment located in London or Manchester. Join us to be part of a global team that values inclusion and respect while driving transformative insights for the world's leading brands.
