At a Glance
- Tasks: Lead research projects, manage client relationships, and mentor a dynamic team.
- Company: Toluna is a global leader in research and insights, driving data-driven decisions for top brands.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for growth in a diverse workplace.
- Other info: Embrace a supportive environment that values creativity, empathy, and teamwork.
- Why this job: Join a collaborative culture focused on innovation and impactful insights across various sectors.
- Qualifications: 10+ years in quantitative research; strong project management and communication skills required.
The predicted salary is between 43200 - 72000 £ per year.
Introduction
As a Junior Associate Director, you will play a key role in driving project success, leading client relationships, and managing a dynamic team of researchers. This position is pivotal in delivering actionable insights for high-profile clients across sectors, while fostering a collaborative, growth-oriented work environment.
Responsibilities
Client and Project Management
- Lead multiple projects with a focus on brand equity tracking, to support the client’s brand growth objectives.
- Design research questionnaires that meet project objectives in consultation with clients.
- Lead and manage end-to-end tracking and ad hoc research projects, including survey design, data analysis, and results presentation.
- Analyze and transform data into clear, story-driven reports and presentations that address clients’ research, commercial, and communication goals.
- Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes, while managing timelines, budget and delivery efficiency.
Strategic Contribution
- Develop a strong understanding of client business needs, with the ability to deliver tailored solutions.
- Act as a thought leader and research expert, demonstrating deep knowledge in consumer insights on topics like brand equity, advertising campaigns and product innovation. Stay updated with industry trends and contribute to business growth by suggesting new methodologies and solutions. Contribute to business development by supporting proposals, pitches, and account growth initiatives.
- Manage and mentor a team of research professionals, fostering their professional growth and ensuring project excellence.
- Build a supportive and inspiring team culture that encourages creativity and collaboration.
- Review and sign off on team deliverables to ensure excellence.
- One of the most senior team members from the Research & CSM team who collaborates with Client and Commercial Directors to co-lead research-focused client engagements and manage emerging issues.
- You can expect to line manage 2–3 direct reports (typically Research Managers), supporting their development through coaching, feedback, and career progression planning. You will guide project work, promote best practice, and review deliverables to ensure high standards. You will also support team wellbeing, satisfaction and motivation, with the support of your line manager (Associate Director) where needed.
Your Profile
- 10+ years of experience in quantitative research, including international and longitudinal studies.
- Understanding of brand equity measurement and experience applying it to answer business questions.
- Proven expertise in designing, managing, and delivering complex tracking as well as other adhoc research projects.
- Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and compelling presentations.
- Proven ability to build and manage client relationships.
- Strong leadership and team management skills. Robust coaching and mentoring abilities.
- A results-driven, can-do attitude with a passion for research excellence.
- Positive, solution-oriented attitude with a passion for brands, product innovation and digital media.
- Collaborative team player who thrives in a dynamic, fast-paced environment. Commitment to fostering an inclusive, empathetic, and transparent work culture.
- Strong organizational and project management skills, handling multiple tasks effectively.
- Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
- Excellent verbal and written communication skills in English.
What success looks like in this role
- Build strong relationships with key clients within the first 3 months
- Lead multiple brand equity tracking studies with a strong focus on quality and client objectives
- Ensure high-quality, on-time delivery across your team and projects
- Contribute to account growth by identifying opportunities and supporting client development initiatives
- Manage, mentor, and develop a collaborative team of research professionals
- Work closely with a wider team of researchers and client directors
- Contribute to process improvement by identifying efficient ways of working and enhancing research delivery
Our Values
- A cting with Ownership- Demonstrating individual accountability
- B ringing a forward mindset- Being action-oriented, bold and entrepreneurial
- C ollaborating with Curiosity- Exhibiting teamwork through togetherness
- D iscussing openly, committing jointly- Sharing your views openly
- E mbracing empathy- Being egoless & caring
What we Offer
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team
We welcome big thinking and reward great work.
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Junior Associate Director in London employer: Toluna
Toluna is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to thrive and grow. With competitive pay and comprehensive benefits, the company prioritises professional development and mentorship, ensuring that team members can advance their careers while working on impactful projects for leading global brands. Located in a vibrant international environment, Toluna offers the unique advantage of collaborating with diverse clients in the media and entertainment sectors, making it an ideal place for those passionate about research excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Associate Director in London
✨Tip Number 1
Familiarise yourself with Toluna's advanced technology platform and their approach to data-driven insights. Understanding their tools and methodologies will help you speak their language during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your experience in managing complex research projects by preparing specific examples of past successes. Be ready to discuss how you led teams, overcame challenges, and delivered actionable insights that benefited clients.
✨Tip Number 3
Stay updated on the latest trends in quantitative research and consumer insights. Being able to discuss current industry developments and how they relate to Toluna's work will position you as a knowledgeable candidate who can contribute to their growth.
✨Tip Number 4
Emphasise your leadership and mentoring skills during discussions. Toluna values team culture and collaboration, so be prepared to share how you've successfully built supportive environments and fostered professional growth in your previous roles.
We think you need these skills to ace Junior Associate Director in London
Some tips for your application 🫡
Understand the Role:Before applying, take the time to thoroughly read the job description for the Junior Associate Director position at Toluna. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV:Customise your CV to highlight relevant experience in quantitative research, project management, and client relationships. Use specific examples that demonstrate your ability to lead teams and deliver actionable insights.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for research and your understanding of the industry. Mention how your values align with Toluna's, particularly around collaboration and innovation, and provide examples of your past successes.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Toluna
✨Showcase Your Project Management Skills
As a Junior Associate Director, you'll be managing multiple projects. Be prepared to discuss your experience in leading research projects, including how you handle timelines, budgets, and team dynamics. Use specific examples to illustrate your organisational skills.
✨Demonstrate Your Analytical Expertise
Highlight your ability to transform complex data into actionable insights. Prepare to discuss methodologies you've used in past projects and how you've presented findings to clients. This will show your analytical prowess and storytelling skills.
✨Emphasise Client Relationship Management
Client relationships are key in this role. Be ready to share examples of how you've built and maintained strong client connections. Discuss any challenges you've faced and how you overcame them to deliver tailored solutions.
✨Exhibit Leadership Qualities
As you'll be managing a team, it's important to demonstrate your leadership style. Talk about your mentoring experiences and how you've fostered a collaborative team culture. Highlight any initiatives you've taken to support your team's professional growth.
