At a Glance
- Tasks: Drive AI-enabled growth and build strong client relationships.
- Company: Toluna, a leader in consumer insights with a focus on AI innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to transforming the insights industry.
- Why this job: Be at the forefront of AI-driven insights and make a real impact.
- Qualifications: Experience in client management and a passion for AI technologies.
The predicted salary is between 60000 - 80000 £ per year.
About Us: At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth. Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.
Introduction: Client Partners sit at the centre of Toluna’s client ecosystem, acting as trusted advisors to senior stakeholders while driving commercial growth, strategic account development, and AI‑enabled insight. This role goes beyond traditional research leadership. Client Partners are expected to champion Toluna’s AI capabilities, including Synthetic Personas, and AI-driven analytics, integrating them into reporting and client strategies to unlock faster, bigger, and more future‑proof decisions. You will own client relationships, shape growth strategies, and lead opportunities where human expertise and AI‑driven intelligence combine to deliver transformative impact.
What you’ll have the opportunity to do:
- Drive AI‑enabled commercial growth.
- Grow revenue through expansion of existing accounts and development of new strategic relationships, embedding AI‑powered solutions into client roadmaps.
- Build and own a portfolio of high‑value clients, identifying opportunities where new product developments and AI can accelerate insight and decision‑making.
- Lead complex, high‑value pitches that position Toluna as a strategic, AI‑led growth partner, not just an insights provider.
- Act as a Strategic Advisor Partner with senior client stakeholders to shape growth, innovation, and brand strategies, using AI‑augmented insights to challenge assumptions and unlock new opportunities.
- Translate complex data, models, and AI outputs into clear, compelling narratives that drive confident decision‑making.
- Proactively advise clients on how Synthetic Personas can be used to explore unmet needs, test innovation territories, and test creative and strategic choices.
Champion AI.
Client Partner employer: Toluna
At Toluna, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities in AI-driven insights, empowering our team to stay ahead in the rapidly evolving market landscape. Located at the heart of the industry, we provide a unique environment where talented individuals can thrive, contribute to meaningful projects, and make a significant impact on some of the world's biggest brands.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Client Partner role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with AI and consumer insights. We want to demonstrate how we can drive commercial growth and innovation using AI-powered solutions.
✨Tip Number 3
Prepare for those interviews! Research Toluna’s AI capabilities and think about how we can integrate them into client strategies. Being able to discuss specific examples will set us apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our approach to showcase how we align with Toluna’s mission of being a strategic, AI-led growth partner.
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, make sure to highlight your enthusiasm for AI and how it can transform insights. We want to see that you understand the power of AI in driving commercial growth and how it can be integrated into client strategies.
Tailor Your Experience:Don’t just send a generic application! Take the time to tailor your experience to match what we’re looking for in a Client Partner. Use specific examples from your past roles that demonstrate your ability to build relationships and drive strategic growth.
Be Clear and Compelling:Your application should tell a story. Make sure to translate your experiences into clear narratives that showcase your skills in decision-making and strategic advising. We love a good story that illustrates how you've made an impact in previous roles!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Toluna
✨Know Your AI Stuff
Since the role revolves around AI-powered insights, make sure you brush up on the latest trends and technologies in AI. Be ready to discuss how AI can transform client strategies and provide specific examples of how you've used or seen AI in action.
✨Understand Client Needs
Research Toluna's existing clients and their industries. Think about how you can tailor your approach to meet their unique challenges. During the interview, demonstrate your understanding of their needs and how you can leverage AI solutions to address them.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in driving commercial growth and developing strategic relationships. Use concrete examples from your past roles to illustrate how you've successfully shaped growth strategies and built strong client partnerships.
✨Communicate Clearly
You'll need to translate complex data and AI outputs into compelling narratives. Practice explaining technical concepts in simple terms. During the interview, focus on clarity and confidence in your communication to show that you can effectively advise clients.
