Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team with admin tasks and client interactions to drive success.
- Company: Join Toluna, a global leader in research and insights with a diverse culture.
- Benefits: Enjoy competitive pay, bonuses, medical insurance, and remote work options.
- Why this job: Make an impact in a fast-paced environment while developing your skills.
- Qualifications: Proficiency in Excel, strong communication skills, and a consultative approach.
- Other info: Be part of a welcoming team that values diversity and growth.
The predicted salary is between 28800 - 43200 £ per year.
About Toluna
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
Purpose of the role
Provide support to sales team; Handle administrative tasks to allow the sales team to focus on selling activities; Collaborate with sales and other departments to achieve best outcome for clients. Specific tasks include:
- Ensuring quotes/bids to orders are processed in a timely manner so that there are no missed opportunities. This includes project feasibility assessment, pricing & generating contracts.
- Managing invoice schedules and requests with finance.
Responsibilities & Performance Indicators
- Seamless support
- Support sales team in day-to-day activities such as:
- Participate in client discovery/project requirement calls.
- Brainstorm with reps on solutions for client requirements.
- Work on providing multiple options of bundle/license package pricing.
- Providing accurate & timely costs for all adhoc projects / client briefs.
- Run Incidence Rate checks for clients.
- A strong customer service orientation towards client first to ensure overall success.
- Attention to detail and ability to problem solve
- Accuracy, time management and ability to work under tight timelines.
- Collaboration with Internal teams
- Strong communication and interpersonal skills to work across teams.
- Maintain accurate information internally and externally for client use i.e. Clients contracts, credit usage and tracking where required.
Required Experience
- Microsoft Excel & PowerPoint proficiency essential.
- 1-2 years of experience in a B2B environment (preferred but not essential).
- Ability to thrive in fast paced environment with the need to prioritise effectively and react in a timely manner to client demand.
- Proficiency in advanced applications of CRM tools such as Salesforce.com (desirable but not essential).
- Knowledge of the Market Research industry and how clients in this space work (i.e. their challenges) is desirable but not essential.
Skills
- Excel Proficiency: ability to create formulas and percentage calculations.
- Mathematical Skills: Basic maths proficiency, ability to calculate percentages and interpret data.
- Ability to work accurately in a fast-paced environment.
- Consultative Approach: Positive attitude and ability to provide a tailored approach to client request, using your knowledge to create custom solutions.
- Communication: Strong verbal and written communication skills to interact effectively with clients and internal teams and ability to articulate the Toluna value proposition.
- Detail-Oriented: Accuracy in logging information, preparing bids, and invoicing.
- Demonstrated ability to take initiative and work independently, as well as in a team environment.
- Success-driven with the ability to be flexible and self-motivated.
- Growth mindset to continuously develop skills and knowledge including participating in Toluna training as required.
Our Values:
- Acting with Ownership: Demonstrating individual accountability.
- Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial.
- Collaborating with Curiosity: Exhibiting teamwork through togetherness.
- Discussing openly, committing jointly: Sharing your views openly.
- Embracing Empathy: Being egoless & caring.
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
- Competitive salary package.
- Annual bonuses.
- Medical Insurance.
- Life insurance.
- Work from home.
Join our global team. We welcome big thinking and reward great work.
Client Executive in City of London employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Toluna on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Toluna's values and how they align with your own. Be ready to share examples of how you've demonstrated ownership, collaboration, and empathy in your past roles.
✨Tip Number 3
Show off your skills! If you're proficient in Excel and PowerPoint, be prepared to discuss specific projects where you used these tools effectively. Maybe even bring a portfolio of your work to showcase your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Toluna team.
We think you need these skills to ace Client Executive in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Client Executive role. We want to see how you can support our sales team and contribute to our mission!
Showcase Your Skills: Don’t forget to emphasise your proficiency in Microsoft Excel and PowerPoint, as well as any experience you have in a B2B environment. We love seeing candidates who can demonstrate their ability to thrive in fast-paced settings!
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information accurately and clearly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Toluna
✨Know Your Stuff
Before the interview, dive deep into Toluna's services and recent advancements, especially in AI. Understanding their technology platform and how it impacts client decisions will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled challenges or streamlined processes. Highlighting your attention to detail and ability to manage tight timelines will resonate well with the role's requirements.
✨Practice Your Communication
Since strong communication is key, practice articulating your thoughts clearly. You might even want to role-play client interactions or internal collaborations to demonstrate your consultative approach and customer service orientation.
✨Embrace the Company Values
Familiarise yourself with Toluna's values like ownership, curiosity, and empathy. Be ready to discuss how you embody these traits in your work. This will not only show that you're a good fit but also that you align with their culture.