At a Glance
- Tasks: Drive growth by collaborating with channel partners and enhancing customer engagement.
- Company: Join a multi-award-winning software developer with a global presence.
- Benefits: Competitive salary, company bonus, hybrid working, and career progression opportunities.
- Other info: Celebrate 30 years of innovation in a supportive and diverse work environment.
- Why this job: Be part of a dynamic team shaping the future of SaaS partnerships.
- Qualifications: 3+ years in account management or customer success with strong relationship skills.
The predicted salary is between 28800 - 48000 £ per year.
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager, where you’ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting‑edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high‑impact role within a multi‑award‑winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high‑performance environment and are ready to shape the future of partner success, we want to hear from you.
The Role at a Glance
- Location: Uxbridge, West London (Hybrid Working – Thursdays Office Days)
- Base Salary: Up to £40,000 DOE
- Bonus & Benefits: Company bonus, benefits, and full‑time permanent position
- Hours: Monday to Friday, 9:00‑5:30 (37.5 hours per week)
- Line Manager: Head of Customer Growth
- Company: International, market‑leading business intelligence software
Key Responsibilities
- Collaborate with channel partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services.
- Own partner support queries, delivering a smooth, high‑quality experience that reflects Tollring’s standards.
- Guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs.
- Work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities.
- Spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience.
- Lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team.
- Maintain proactive and reactive contact with partners and accurately forecast revenue – managing opportunities and risks with precision.
Skills and Qualifications
- 3+ years’ experience in account management, customer success, or other client‑facing roles, with clear potential for progression.
- Strong commercial awareness, particularly within SaaS business models.
- Proven experience managing partner and customer relationships.
- Proficiency in Microsoft Office applications and CRM systems for opportunity management.
- Ability to develop structured, strategic solutions and maintain a high level of technical understanding of products.
- Excellent problem‑solving and troubleshooting abilities.
- Strong organisational skills with the capability to prioritise effectively and meet deadlines.
- Exceptional interpersonal and communication skills for both internal and external engagement.
Personal Attributes
- Proactive team player with a positive, can‑do attitude and initiative.
- Demonstrates exceptional attention to detail and delivers high‑quality work.
- Clear and confident communication, both written and verbal, with strong interpersonal skills.
- Personable, decisive, adaptable, presentable, and articulate.
- Upholds high personal and ethical standards aligned with company values.
About Tollring
We are a multi‑award‑winning software developer specialising in Business Analytics, Call Recording and Fraud Management. With offices in the UK, USA, India and Australia, we partner globally with over 31,000 businesses and continue to grow. We celebrate our 30th anniversary this year, marking a legacy of meaningful impact for organisations.
Benefits
- Competitive salary, company bonus, benefits package, hybrid working, opportunities for career progression.
Equal Opportunity
Tollring is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve.
Accessibility
If you have a disability or support need and require adjustments or support to apply for this role or attend the interviews, please let us know as soon as possible and we will do everything possible to accommodate you.
Apply Today
Bring your commercial acumen, passion for partnership growth, and drive to perform – and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do.
Account Development Manager - Channel Partners. in Uxbridge employer: Tollring
Tollring is an exceptional employer that fosters a collaborative and high-performance work culture, offering Account Development Managers the chance to thrive in a dynamic SaaS environment. With a competitive salary, company bonuses, and a comprehensive benefits package, employees enjoy hybrid working arrangements and ample opportunities for career progression within a multi-award-winning organisation celebrating 30 years of innovation. Join us in Uxbridge, where your contributions will directly impact partner success and drive meaningful growth in a supportive and inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Account Development Manager - Channel Partners. in Uxbridge
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Tollring!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Account Development Manager - Channel Partners. in Uxbridge
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Tollring, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Tollring
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Tollring’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
