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For Companies At a Glance
- Tasks: Drive growth by collaborating with channel partners and enhancing customer engagement.
- Company: Join a multi-award-winning software developer with a global presence.
- Benefits: Competitive salary, company bonus, hybrid working, and career progression opportunities.
- Why this job: Be part of a dynamic team shaping the future of SaaS partnerships.
- Qualifications: 3+ years in account management or customer success with strong relationship skills.
- Other info: Celebrate 30 years of innovation in a supportive and diverse work environment.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager, where you’ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting‑edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high‑impact role within a multi‑award‑winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high‑performance environment and are ready to shape the future of partner success, we want to hear from you.
The Role at a Glance
- Location: Uxbridge, West London (Hybrid Working – Thursdays Office Days)
- Base Salary: Up to ÂŁ40,000 DOE
- Bonus & Benefits: Company bonus, benefits, and full‑time permanent position
- Hours: Monday to Friday, 9:00‑5:30 (37.5 hours per week)
- Line Manager: Head of Customer Growth
- Company: International, market‑leading business intelligence software
Key Responsibilities
- Collaborate with channel partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services.
- Own partner support queries, delivering a smooth, high‑quality experience that reflects Tollring’s standards.
- Guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs.
- Work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities.
- Spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience.
- Lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team.
- Maintain proactive and reactive contact with partners and accurately forecast revenue – managing opportunities and risks with precision.
Skills and Qualifications
- 3+ years’ experience in account management, customer success, or other client‑facing roles, with clear potential for progression.
- Strong commercial awareness, particularly within SaaS business models.
- Proven experience managing partner and customer relationships.
- Proficiency in Microsoft Office applications and CRM systems for opportunity management.
- Ability to develop structured, strategic solutions and maintain a high level of technical understanding of products.
- Excellent problem‑solving and troubleshooting abilities.
- Strong organisational skills with the capability to prioritise effectively and meet deadlines.
- Exceptional interpersonal and communication skills for both internal and external engagement.
Personal Attributes
- Proactive team player with a positive, can‑do attitude and initiative.
- Demonstrates exceptional attention to detail and delivers high‑quality work.
- Clear and confident communication, both written and verbal, with strong interpersonal skills.
- Personable, decisive, adaptable, presentable, and articulate.
- Upholds high personal and ethical standards aligned with company values.
About Tollring
We are a multi‑award‑winning software developer specialising in Business Analytics, Call Recording and Fraud Management. With offices in the UK, USA, India and Australia, we partner globally with over 31,000 businesses and continue to grow. We celebrate our 30th anniversary this year, marking a legacy of meaningful impact for organisations.
Benefits
- Competitive salary, company bonus, benefits package, hybrid working, opportunities for career progression.
Equal Opportunity
Tollring is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve.
Accessibility
If you have a disability or support need and require adjustments or support to apply for this role or attend the interviews, please let us know as soon as possible and we will do everything possible to accommodate you.
Apply Today
Bring your commercial acumen, passion for partnership growth, and drive to perform – and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do.
Account Development Manager - Channel Partners. in Uxbridge employer: Tollring
Contact Detail:
Tollring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Manager - Channel Partners. in Uxbridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the SaaS industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building relationships can open doors you didn’t even know existed!
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your successes in account management and partner engagement. When you get the chance to chat with hiring managers, share specific examples of how you've driven growth and improved partner relationships.
✨Tip Number 3
Practice makes perfect! Before any interview, do some mock interviews with friends or family. Focus on articulating your experience in a way that aligns with the role of Account Development Manager. The more comfortable you are, the better you'll come across!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits we look for. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Account Development Manager - Channel Partners. in Uxbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the SaaS industry shine through. We want to see how your passion aligns with our mission at Tollring and how you can contribute to driving growth.
Tailor Your Experience: Make sure to highlight your relevant experience in account management or customer success. We’re looking for specific examples that demonstrate your ability to build relationships and drive results, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Tollring
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of SaaS business models and how they work. Understand the key metrics and trends in the industry, as this will help you speak confidently about how you can drive growth for channel partners.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Be ready to discuss specific instances where your interpersonal skills led to positive outcomes, especially in a client-facing environment.
✨Tailor Your Approach
Research Tollring’s products and services thoroughly. Think about how you would position these offerings to potential partners and be prepared to deliver a mock product demonstration that highlights their benefits.
✨Be Proactive and Solution-Oriented
During the interview, demonstrate your problem-solving abilities by discussing how you've identified risks and taken proactive steps to mitigate them in past roles. This will show that you can think ahead and contribute to reducing churn effectively.
