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For Companies At a Glance
- Tasks: Drive growth by collaborating with channel partners and enhancing customer engagement.
- Company: Join a multi-award-winning software developer with a global presence.
- Benefits: Competitive salary, company bonus, hybrid working, and career progression opportunities.
- Other info: Celebrate 30 years of innovation while making a meaningful impact.
- Why this job: Be part of a dynamic team shaping the future of SaaS partnerships.
- Qualifications: 3+ years in account management or customer success with strong relationship skills.
The predicted salary is between 40000 - 40000 ÂŁ per year.
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager, where you’ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting‑edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high‑impact role within a multi‑award‑winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high‑performance environment and are ready to shape the future of partner success, we want to hear from you.
The Role at a Glance
- Location: Uxbridge, West London (Hybrid Working – Thursdays Office Days)
- Base Salary: Up to ÂŁ40,000 DOE
- Bonus & Benefits: Company bonus, benefits, and full‑time permanent position
- Hours: Monday to Friday, 9:00‑5:30 (37.5 hours per week)
- Line Manager: Head of Customer Growth
- Company: International, market‑leading business intelligence software
Key Responsibilities
- Collaborate with channel partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services.
- Own partner support queries, delivering a smooth, high‑quality experience that reflects Tollring’s standards.
- Guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs.
- Work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities.
- Spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience.
- Lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team.
- Maintain proactive and reactive contact with partners and accurately forecast revenue – managing opportunities and risks with precision.
Skills and Qualifications
- 3+ years’ experience in account management, customer success, or other client‑facing roles, with clear potential for progression.
- Strong commercial awareness, particularly within SaaS business models.
- Proven experience managing partner and customer relationships.
- Proficiency in Microsoft Office applications and CRM systems for opportunity management.
- Ability to develop structured, strategic solutions and maintain a high level of technical understanding of products.
- Excellent problem‑solving and troubleshooting abilities.
- Strong organisational skills with the capability to prioritise effectively and meet deadlines.
- Exceptional interpersonal and communication skills for both internal and external engagement.
Personal Attributes
- Proactive team player with a positive, can‑do attitude and initiative.
- Demonstrates exceptional attention to detail and delivers high‑quality work.
- Clear and confident communication, both written and verbal, with strong interpersonal skills.
- Personable, decisive, adaptable, presentable, and articulate.
- Upholds high personal and ethical standards aligned with company values.
About Tollring
We are a multi‑award‑winning software developer specialising in Business Analytics, Call Recording and Fraud Management. With offices in the UK, USA, India and Australia, we partner globally with over 31,000 businesses and continue to grow. We celebrate our 30th anniversary this year, marking a legacy of meaningful impact for organisations.
Benefits
- Competitive salary, company bonus, benefits package, hybrid working, opportunities for career progression.
Equal Opportunity
Tollring is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve.
Accessibility
If you have a disability or support need and require adjustments or support to apply for this role or attend the interviews, please let us know as soon as possible and we will do everything possible to accommodate you.
Apply Today
Bring your commercial acumen, passion for partnership growth, and drive to perform – and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do.
Account Development Manager - Channel Partners. in London employer: Tollring
Contact Detail:
Tollring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Manager - Channel Partners. in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the SaaS industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in account management and customer success. Use specific examples of how you've driven growth or improved partner relationships in the past.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Share how you can help them grow their partner engagement and revenue – it shows initiative!
✨Tip Number 4
Apply through our website! We want to hear from you directly. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep an eye out for roles that match your skills and passion.
We think you need these skills to ace Account Development Manager - Channel Partners. in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the SaaS industry shine through. We want to see how your passion aligns with our mission at Tollring and how you can contribute to driving growth.
Tailor Your Experience: Make sure to highlight your relevant experience in account management or customer success. We’re looking for specific examples that demonstrate your ability to build relationships and drive results, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language to convey your skills and experiences. Remember, we want to understand your potential quickly!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it reaches the right people here at Tollring.
How to prepare for a job interview at Tollring
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of SaaS business models and how they work. Understand the key metrics and trends in the industry, as this will help you speak confidently about how you can drive growth for channel partners.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Be ready to discuss specific strategies you've used to engage partners and customers, as this is crucial for the Account Development Manager position.
✨Tailor Your Approach
Research Tollring’s products and services thoroughly. Think about how you would present these to potential partners and be prepared to demonstrate your understanding of their needs during the interview. Tailoring your responses will show that you're proactive and detail-oriented.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.