At a Glance
- Tasks: Support and maintain back-office systems, servers, and cloud infrastructure.
- Company: Join Tokyo Electron Europe, a leader in tech innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for bonuses.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Gain hands-on experience in IT operations and cybersecurity while working with experts.
- Qualifications: Degree in IT or related field and 3+ years in IT support.
The predicted salary is between 60000 - 80000 £ per year.
As an IT Operations Specialist at Tokyo Electron Europe, you will work alongside a highly experienced lead server & cloud engineer, providing additional capacity and support to ensure the smooth operation of our back‑office systems, server, and cloud infrastructure. The role focuses on day‑to‑day operational support, maintenance, monitoring, and documentation of server and cloud platforms. It requires hands‑on technical skills in IT systems, an awareness of cybersecurity practices, and strong problem‑solving and communication skills.
Key Responsibilities
- Back Office Systems Support
- Working in a small team to provide support for the company’s back office IT systems, including servers (primarily Dell) and virtualisation infrastructure (vCenter / VMware).
- Install, configure, and troubleshoot server operating systems (primarily Windows Server, Linux RedHat experience or skills desirable) and related applications, following established standards and procedures.
- Monitor system performance and availability, ensuring optimal operation through proactive maintenance and troubleshooting.
- Support the operation and configuration of the backend Mobile Device Management (MDM) environment (MobileIron and Intune).
- Cloud Platform Support
- Providing additional support for the day to day operation of cloud infrastructure platforms (Microsoft) under the direction of the Server/Cloud Engineer.
- Assist with cloud resource monitoring, access management, and basic configuration tasks.
- Help ensure cloud environments remain compliant with internal standards and security requirements defined by the InfoSec team.
- Cybersecurity Technical Support (In collaboration with the InfoSec team)
- Support the implementation and operation of cybersecurity technical measures related to server and cloud platforms.
- Assist with endpoint protection, patching, and vulnerability remediation activities as defined by policy.
- Monitor system and security logs and escalate potential security incidents according to defined procedures.
- Operational Support & Service Management
- Provide back office technical support for server and cloud related incidents and requests via the service desk. Respond to tickets in a timely manner, diagnose issues, and implement solutions within agreed responsibilities.
- Follow incident, change, and escalation processes.
- Assist with employee onboarding and offboarding requests, including user account setup, and handle server access and permissions requests via the service desk.
- Backup & Disaster Recovery
- Work with the existing team to support backup and disaster recovery solutions protecting critical systems and data.
- Assist with backup monitoring, testing, and recovery activities to ensure business continuity.
- Maintain backup and recovery documentation and procedures.
- Documentation & Continuous Improvement
- Maintain and update technical documentation, runbooks, and support procedures for server and cloud platforms.
- Identify opportunities to improve stability, standardisation, and operational efficiency in line with local and global directives.
Qualifications & Experience
- Degree or similar qualification in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- 3+ years’ experience in an IT infrastructure, systems administration, or operations support role.
- Proficiency in managing Windows server environments. Knowledge of Linux environments (such as RedHat) would be an advantage.
- Basic understanding of: Virtualisation technologies, Cloud computing concepts (IaaS / SaaS), Backup and restore principles.
- Ability to work methodically and follow defined operational processes.
- Exposure to Microsoft or other cloud platforms.
- Awareness of cybersecurity standards and good practices.
- Excellent problem-solving skills and attention to detail, with the ability to prioritise and manage multiple tasks in a fast-paced environment.
- Good communication and interpersonal skills, with the ability to work effectively both independently and as part of a team.
This role offers an excellent opportunity to join an experienced Infrastructure team, working alongside a highly experienced technical specialist. It is well suited to someone who is ambitious, has some hands‑on experience, and is keen to further develop their skills in server and cloud technologies within an enterprise environment.
Tokyo Electron Limited (TEL) is an Equal Opportunity Employer (EEO). As such, all qualified applicants will receive consideration for employment regardless of race, colour, religion, belief, sex, national origin, age, disability, gender identity, membership to a traveller community or any other legally protected characteristic. TEL acknowledges that diversity creates an innovative culture and aims to create a workplace where everyone is treated fairly and can succeed based on merit and qualifications.
IT Operations Specialist in Crawley employer: Tokyo Electron Europe
Tokyo Electron Europe is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for IT Operations Specialists to thrive. With a strong emphasis on employee growth, you will have the opportunity to develop your skills in server and cloud technologies while working alongside experienced professionals in a supportive environment. The comprehensive benefits package and commitment to diversity ensure that all employees are valued and can succeed based on their merits.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Specialist in Crawley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tokyo Electron Europe values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tokyo Electron Europe might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tokyo Electron Europe!
✨Direct Apply to Tokyo Electron Europe
Let's not forget to apply directly through the Tokyo Electron Europe website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Specialist in Crawley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tokyo Electron Europe.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tokyo Electron Europe. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tokyo Electron Europe
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
