QI Lead Patient Flow

QI Lead Patient Flow

London Full-Time 52000 - 62000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead improvement projects in mental health services, focusing on patient flow and service delivery.
  • Company: Join Sussex Partnership NHS Foundation Trust, a leader in mental health and learning disability services.
  • Benefits: Enjoy flexible working, generous holidays, NHS discounts, and excellent training opportunities.
  • Why this job: Make a real impact on patients' lives while working in a supportive and dynamic environment.
  • Qualifications: Degree-level education and experience in managing operational or clinical teams required.
  • Other info: 12-month contract with potential for secondment; based in beautiful Sussex.

The predicted salary is between 52000 - 62000 £ per year.

Are you an experienced leader with knowledge and experience in delivering improvement projects? Are you familiar with mental health service delivery and keen to play a part in helping to deliver ambitious change? Are you passionate about delivering excellent outcomes for service users and their families? We are excited to announce a 12-month contract, that is also open to secondment opportunity, for a dynamic and experienced leader to lead areas of the Trust's Strategic Objectives.

Reporting into the Managing Director for Patient Flow, you will lead and develop those improvement projects relating to services for adults and older adults, including those with dementia. You will have excellent communication and engagement skills with real commitment to provide the leadership and management for the improvement work. A significant part of this role is producing information and updates which will require you to have good analytical skills and be able to translate into service improvement plans. Developing positive working relationships through engaging with clinical teams will be vital in this role.

This is an exciting time for the Trust and the improvement work that will deliver the Strategic Objectives is critical to improving the service experience for patients and those who care for them. So, if you are looking for a challenging and rewarding role, where you can have a positive impact on people's lives, we would love to hear from you!

Main duties of the job:

Working closely with the Managing Director for Patient Flow, you will lead and develop the service improvement work that impacts on patient flow - particularly with regards to length of stay, the number of patients who are clinically ready for discharge and the length of time patients wait for admission to our inpatient wards.

The Postholder Will Also:
  • Work closely with the other Deputy Service Directors, the wider Divisional Leadership Teams and other SPFT services as well as partners in the ICS; other agencies and those who use our services.
  • Be expected to ensure the effective and efficient delivery of work that supports the improvement plans.

Please see the job description for further information and detail regarding responsibilities for this role.

About Us:

Sussex Partnership provides mental health, learning disability and neurodevelopmental services for all age groups across Sussex and for children and young people in Hampshire.

Living And Working In Sussex:

  • Travel easily between coast and countryside; with a blend of picturesque villages and seaside towns, there are always new experiences to be enjoyed.
  • Embrace city life with great access to Brighton and London.
  • With easy access to Gatwick and Heathrow and excellent railway links across the UK, there is plenty of opportunity for adventure.

We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which positively impacts the care we provide. Please speak to us about flexible working, for example, home-working, part-time hours, flexible start/finish times or anything else. If it works for you and works for the role, we will do our best to make it happen.

Your benefits:
  • Excellent NHS Pension
  • Generous holiday entitlement (starting at 27 days + 8 bank holidays)
  • Access to a host of NHS discount schemes (Blue Light Card, Health Service discounts, discounted petrol etc.)
  • A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC, where 82% agree that care for patients is our top priority.
  • Free parking on-site
  • Access to full psychological support, via our internal well-being team.
  • Excellent supervision programmes, with ongoing opportunities for training and development.
Details:

Date posted: 26 June 2025

Pay scheme: Agenda for change

Band: Band 8b

Salary: £62,215 to £72,293 a year pa

Contract: Secondment

Working pattern: Full-time

Reference number: 354-AE-21163

Job locations: tbc BN27 4HU

Job Description:

The Following Principles Apply To All Postholders Within The Discharge Transformation Programme, Including Those Hosted Within Provider Organisations Such As Sussex Partnership NHS Foundation Trust (SPFT):

  • Expected to engage in cross-functional collaboration, recognising the interconnected nature of acute, community, mental health, learning disability, primary care, and social care services.
  • Expected to drive integration between physical and mental health services, particularly in relation to complex discharge pathways such as dementia, cognitive impairment, and delirium care.
  • Required to work across all age groups, collaborating with colleagues across ICS directorates and Place-based partnerships to achieve key objectives.
  • Must uphold the ICS commitment to the Armed Forces Covenant.
  • Expected to ensure the delivery of a high-quality, well-coordinated, and patient-centred discharge transformation programme, aligned with national and local strategic priorities.
  • Required to map and refine existing discharge processes, engage with partners to develop best practice approaches, and oversee the successful implementation of improvements.
Person Specification:

Qualifications:

  • Educated to degree level or equivalent level of experience in relevant field.
  • Trained and accredited in Operational Excellence to Green Belt or equivalent.
  • Formal qualification in leadership or management.

Knowledge/Experience:

  • Experience of managing operational staff and/or clinical teams.
  • Experience of working at a senior management level.
  • Experience of working within an MDT environment.
  • Extensive experience of successful complex change management programmes.
  • Extensive experience of using evidence-based improvement methodologies, tools and processes.
  • Experience of delivering major projects or programmes that have significant financial investment.
  • Experience of delivering and evidencing significant business benefits through transformation of workforce, IT, estate, new ways of working.
  • Experience of programme planning and delivery, including all aspects of programme governance and control.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Applicants must have current UK professional registration.

Employer details:

Employer name: Sussex Partnership NHS Foundation Trust

Address: tbc BN27 4HU

Employer's website: https://www.sussexpartnership.nhs.uk/

QI Lead Patient Flow employer: Tokitan.TV

At Sussex Partnership NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to improving mental health services across Sussex. Our supportive work culture fosters collaboration and innovation, offering flexible working arrangements and a strong commitment to employee development through ongoing training and supervision programmes. With a generous benefits package, including an excellent NHS pension and ample holiday entitlement, you will have the opportunity to make a meaningful impact on the lives of patients and their families in a vibrant location that beautifully blends coast and countryside.
T

Contact Detail:

Tokitan.TV Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land QI Lead Patient Flow

✨Tip Number 1

Familiarise yourself with the specific improvement methodologies mentioned in the job description, such as evidence-based improvement tools. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the mental health sector, especially those involved in patient flow and discharge processes. Engaging with these individuals can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous experiences in leading complex change management programmes. Be ready to share specific examples that highlight your leadership skills and the positive outcomes of your initiatives.

✨Tip Number 4

Research Sussex Partnership NHS Foundation Trust and their strategic objectives. Understanding their goals and challenges will allow you to tailor your discussions and show how your vision aligns with theirs.

We think you need these skills to ace QI Lead Patient Flow

Leadership Skills
Project Management
Change Management
Analytical Skills
Communication Skills
Engagement Skills
Operational Excellence
Evidence-Based Improvement Methodologies
Multi-Disciplinary Team Collaboration
Service Improvement Planning
Stakeholder Engagement
Patient-Centred Care
Strategic Planning
Governance and Control

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leading improvement projects, particularly in mental health service delivery. Use specific examples that demonstrate your leadership and analytical skills.

Craft a Compelling Cover Letter: In your cover letter, express your passion for improving patient outcomes and detail how your previous experiences align with the responsibilities of the QI Lead Patient Flow role. Be sure to mention your commitment to collaboration and engagement with clinical teams.

Highlight Relevant Qualifications: Clearly outline your qualifications, such as your degree and any formal training in operational excellence or leadership. Mention any specific methodologies you have used in past roles that relate to service improvement.

Showcase Your Communication Skills: Since excellent communication is vital for this role, provide examples in your application of how you've successfully engaged with diverse teams or stakeholders in previous positions. This could include leading meetings, presenting updates, or facilitating workshops.

How to prepare for a job interview at Tokitan.TV

✨Showcase Your Leadership Experience

As a QI Lead, you'll need to demonstrate your leadership skills. Prepare examples of past projects where you successfully led teams or initiatives, particularly in mental health service delivery. Highlight how your leadership contributed to positive outcomes.

✨Understand the Strategic Objectives

Familiarise yourself with the Trust's Strategic Objectives and how they relate to patient flow and service improvement. Be ready to discuss how your experience aligns with these objectives and how you can contribute to achieving them.

✨Emphasise Analytical Skills

Since the role involves producing information and updates for service improvement plans, be prepared to discuss your analytical skills. Share specific examples of how you've used data to drive improvements in previous roles.

✨Build Rapport with Clinical Teams

Developing positive working relationships is crucial. Think of ways to demonstrate your ability to engage with clinical teams effectively. You might want to share experiences where collaboration led to successful project outcomes.

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>