Digital Services Officer Veterans Wellbeing
Digital Services Officer Veterans Wellbeing

Digital Services Officer Veterans Wellbeing

Full-Time 25000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design and delivery of a digital platform for veterans' mental health.
  • Company: Join Tokitan.TV, partnering with Health in Mind to support Scottish veterans.
  • Benefits: Enjoy a competitive salary, flexible working options, and a meaningful mission.
  • Why this job: Make a real impact on veterans' wellbeing while collaborating with passionate stakeholders.
  • Qualifications: Experience with the UK armed forces or veterans is essential.
  • Other info: Fixed-term contract until June 2026; applications close on 22 September.

The predicted salary is between 25000 - 32000 £ per year.

Overview

We are hiring for the Digital Services Officer Veterans Wellbeing role at Tokitan.TV, in association with Health in Mind. We are developing an online platform to help Scottish veterans and those supporting them access information and resources to support mental health and wellbeing. We are looking for a full-time Digital Services Officer to lead co-production, consultation, content design and project delivery of the new service. You will work closely with stakeholders, veterans, and a specialist digital creative design agency. If you have experience working with the UK armed forces, working with and for veterans, or in a similar environment, and feel a connection with our approach and values, we would love to hear from you.

Salary and contract

Salary: £28,866 (Pt 29, fixed)

Hours: Full time, 36.25 hours per week

Location: Edinburgh, with travel and homeworking as required

Contract: Fixed Term funding secured until 30 June 2026

Responsibilities

  • Lead the process of co-production, consultation, content design and project delivery of the new service.
  • Work closely with stakeholders, veterans, and a specialist digital creative design agency.

Qualifications

  • Experience working with the UK armed forces, working with and for veterans, or in a similar environment.

Application information

An application pack is available on our website: https://health-in-mind.org.uk/about-us/careers/

If you have difficulties accessing the pack please contact the Digital Services Manager for further information.

Closing date: 22 September 9am

Interview date: 8 October 2025

Completed applications should be submitted as instructed in the application pack. Please note we do not accept CVs.

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Digital Services Officer Veterans Wellbeing employer: Tokitan.TV

At Tokitan.TV, we pride ourselves on being an exceptional employer dedicated to supporting the wellbeing of Scottish veterans. Our collaborative work culture fosters innovation and inclusivity, providing employees with meaningful opportunities for professional growth while making a tangible impact in the community. Located in Edinburgh, we offer a flexible working environment that values both homeworking and travel, ensuring our team can thrive in their roles while contributing to a vital cause.
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Contact Detail:

Tokitan.TV Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Services Officer Veterans Wellbeing

✨Tip Number 1

Familiarise yourself with the specific needs and challenges faced by veterans in Scotland. Understanding their mental health and wellbeing issues will help you connect better during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals who have experience in working with veterans or in similar roles. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.

✨Tip Number 3

Showcase any previous experience in co-production and consultation processes. Be prepared to discuss specific projects where you successfully collaborated with stakeholders, as this is a key aspect of the role.

✨Tip Number 4

Research Tokitan.TV and Health in Mind thoroughly. Understanding their mission and values will allow you to tailor your approach and demonstrate how your personal values align with theirs during the interview.

We think you need these skills to ace Digital Services Officer Veterans Wellbeing

Project Management
Stakeholder Engagement
Content Design
Co-production Techniques
Consultation Skills
Digital Literacy
Understanding of Mental Health Issues
Experience with Veterans and Armed Forces
Communication Skills
Collaboration with Creative Agencies
User-Centred Design
Problem-Solving Skills
Adaptability
Empathy and Understanding of Veteran Needs

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Digital Services Officer position. Tailor your application to highlight relevant experiences that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting veterans and your understanding of mental health and wellbeing. Use specific examples from your experience to demonstrate how you can contribute to the project.

Highlight Relevant Experience: In your application, emphasise any previous work with the UK armed forces or veterans. Detail your experience in co-production, consultation, and content design, as these are key aspects of the role.

Follow Application Instructions: Ensure you follow the application instructions provided in the application pack. Remember, they do not accept CVs, so focus on submitting the required documents as specified.

How to prepare for a job interview at Tokitan.TV

✨Understand the Role and Its Impact

Make sure you have a clear understanding of what the Digital Services Officer role entails, especially in relation to veterans' wellbeing. Familiarise yourself with the specific challenges faced by veterans and how the new online platform aims to address these issues.

✨Showcase Relevant Experience

Be prepared to discuss your previous experience working with the UK armed forces or veterans. Highlight any projects you've been involved in that demonstrate your ability to lead co-production and consultation processes effectively.

✨Engage with Stakeholders

Since the role involves working closely with various stakeholders, think about how you can demonstrate your skills in collaboration and communication. Prepare examples of how you've successfully engaged with different groups in past roles.

✨Align with Company Values

Research Tokitan.TV and Health in Mind to understand their values and mission. During the interview, express how your personal values align with theirs, particularly in relation to supporting veterans and promoting mental health and wellbeing.

Digital Services Officer Veterans Wellbeing
Tokitan.TV

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