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- Tasks: Assist in processing contracts and claims while providing admin support to teams.
- Company: Join Tokio Marine Kiln, a leading underwriting firm with over 140 years of experience.
- Benefits: Enjoy flexible working options, inclusion networks, and opportunities for CSR activities.
- Why this job: Be part of a supportive culture focused on empowerment, inclusion, and innovation.
- Qualifications: Strong communication skills and basic insurance market knowledge are essential.
- Other info: This is an 8-month fixed term contract with a commitment to diversity and support.
The predicted salary is between 28800 - 43200 £ per year.
We have the opportunity for an Assistant Technician to join our TMK Partner Services team within the Office of the CUO department on an 8-month fixed term contract here at Tokio Marine Kiln. Reporting into the Head of TMK Partner Services, you will support all functions within the internal broker department at TMK.
Key responsibilities include delivering a high-quality and efficient service to both internal and external stakeholders including Underwriters, Coverholders, and Partner Services team members. The role includes responsibility for:
- Support processing of contracts (binders, insurance, reinsurance, and lineslips) including follow-up, chasing bordereaux, and bordereaux checks.
- Support processing of claims notifications within agreed SLAs.
- Provide administrative support to the Underwriting teams, Partner Services Technicians, and Manager.
- Support the profile of the department across the business through day-to-day collaboration with stakeholders, written and verbal communication to uphold excellent service levels.
It is essential that you have excellent written and verbal communication skills, as well as a working knowledge of Microsoft Office. Basic knowledge of the insurance market and practices is also essential, as is the ability to manage time effectively.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive, and empowering environment in which all of our people can thrive. All employees have the opportunity to join inclusion network groups or participate in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and accommodates flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years of experience protecting clients from changing risks, we trust in the talent of our people. We aim to be a 'Good company'—a great and inclusive place to do business and work. Our culture is founded on core values of empowerment, inclusion, excellence, integrity, teamwork, and innovation. We seek to recruit diverse talent by reaching out to various talent pools, offering flexible working arrangements, and investing in development.
Please let us know if you require any reasonable adjustments or additional assistance during your application process. We are here to support you and will do our best to meet your needs. Feel free to reach out in confidence to discuss any specific requirements.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.
TMK Partner Services Assistant Technician employer: Tokio Marine Kiln
Contact Detail:
Tokio Marine Kiln Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TMK Partner Services Assistant Technician
✨Tip Number 1
Familiarise yourself with the insurance market and practices. Understanding the basics will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for administrative support and processing contracts effectively.
✨Tip Number 3
Practice your communication skills. Since the role involves liaising with various stakeholders, being able to articulate your thoughts clearly and confidently will set you apart.
✨Tip Number 4
Network with current or former employees of TMK. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace TMK Partner Services Assistant Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of TMK Partner Services Assistant Technician.
Highlight Relevant Skills: Emphasise your excellent written and verbal communication skills, as well as your proficiency in Microsoft Office. If you have any knowledge of the insurance market, make sure to mention it.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Use specific examples from your past experiences to demonstrate your ability to deliver high-quality service to stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tokio Marine Kiln
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with terms like 'binders', 'bordereaux', and 'claims notifications' as these will likely come up during your interview.
✨Showcase Communication Skills
Since excellent written and verbal communication skills are essential for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to demonstrate your ability to convey information clearly and concisely.
✨Demonstrate Time Management
The ability to manage time effectively is crucial. Think of instances where you've successfully juggled multiple tasks or met tight deadlines, and be prepared to discuss these experiences during your interview.
✨Research the Company Culture
TMK values empowerment, inclusion, and teamwork. Familiarise yourself with their core values and think about how your personal values align with theirs. This will help you articulate why you're a good fit for their team.
