At a Glance
- Tasks: Join our IT team as an Infrastructure Specialist, planning and launching operational systems.
- Company: Be part of a dynamic organisation focused on innovative IT solutions and service improvement.
- Benefits: Enjoy flexible working arrangements and a supportive, inclusive environment.
- Other info: On-call and shift work required; we value diversity and encourage all backgrounds to apply.
- Why this job: This role offers hands-on experience with cutting-edge technologies and a chance to make a real impact.
- Qualifications: Strong technical skills in Windows Server, Active Directory, SQL, and cloud platforms are essential.
The predicted salary is between 36000 - 60000 £ per year.
Tokio Marine Kiln (TMK) are recruiting for a permanent Infrastructure Specialist to join our IT team reporting to the Infrastructure Operations Manager.
This is a key role where you’ll support, maintain and enhance our core infrastructure, ensuring systems are reliable, secure and operating at optimal performance.
Working across both project and BAU activity, you will play a critical part in delivering infrastructure improvements, resolving complex technical issues, and supporting business‑critical systems. You’ll also act as a technical lead on key initiatives and contribute to the continual improvement of our IT environment.
Key responsibilities
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g. Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g. CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
Why Join Us
This is an exciting opportunity to join a collaborative IT team in a business that values innovation and continuous improvement. You’ll play a key role in maintaining and enhancing critical systems, while developing your technical skills and career within a supportive environment.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
#J-18808-LjbffrInfrastructure Specialist in London employer: Tokio Marine Kiln
Tokio Marine Kiln is an excellent employer, offering a dynamic work culture in the heart of London that prioritises inclusivity and professional growth. As a Senior Wordings Specialist, you will benefit from collaborative teamwork and access to ongoing development opportunities, ensuring your expertise is valued and nurtured within a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist in London
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and cloud platforms like AWS or Azure. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your problem-solving skills by preparing for scenario-based questions. Think of examples where you've successfully resolved IT issues or improved systems, as this will demonstrate your analytical abilities and practical experience.
✨Tip Number 3
Showcase your communication skills by being prepared to explain complex technical concepts in simple terms. This is crucial for collaborating with team members and stakeholders, so practice articulating your thoughts clearly and concisely.
✨Tip Number 4
Engage with the company’s online presence, such as their social media or blog. Understanding their culture and recent projects can help you tailor your discussions during interviews and show that you're genuinely interested in joining the team.
We think you need these skills to ace Infrastructure Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Infrastructure Specialist role. Focus on your technical skills, particularly in Windows Server, Active Directory, SQL Server, and cloud platforms like AWS or Azure.
Craft a Strong Cover Letter:Write a cover letter that showcases your problem-solving abilities and communication skills. Mention specific examples of how you've successfully managed IT projects or improved operational systems in previous roles.
Highlight Relevant Certifications:If you have any certifications related to DevOps, ITIL, or cloud technologies, be sure to include them in your application. This will demonstrate your commitment to professional development and your expertise in the field.
Showcase Teamwork and Collaboration:In your application, emphasise your experience working in teams and your ability to collaborate effectively. Mention any Agile or DevOps practices you've been involved in, as these are important for the role.
How to prepare for a job interview at Tokio Marine Kiln
✨Showcase Your Technical Skills
Make sure to highlight your experience with technologies like Windows Server, Active Directory, and cloud platforms such as AWS or Azure. Be prepared to discuss specific projects where you successfully implemented these technologies.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've identified and resolved systems issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your analytical skills.
✨Emphasise Communication and Teamwork
Since the role requires collaboration with various teams, be ready to discuss how you've worked effectively in a team environment. Share instances where your communication skills helped resolve conflicts or improve project outcomes.
✨Familiarise Yourself with Agile and DevOps Practices
Understand the principles of Agile and DevOps, as they are crucial for this position. Be prepared to discuss how you've applied these methodologies in your previous roles and how they can benefit the organisation's infrastructure operations.
