Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver top-notch service for Marine and Aviation claims.
- Company: Join a leading company in the insurance industry with a strong reputation.
- Benefits: Competitive salary, career development opportunities, and supportive team environment.
- Why this job: Make a real difference by ensuring fair outcomes for clients and developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with opportunities to work closely with experienced colleagues.
The predicted salary is between 30000 - 50000 £ per year.
We have the opportunity for a Claims Adjuster to join our Claims department here at Tokio Marine Kiln. Reporting into the Assistant Claims Manager, you will assist the Marine and Aviation Claims Team to further develop the company’s market leading Marine and Aviation claims offering, in order to contribute to the attraction and retention of profitable business.
Responsibilities
- Delivery, through personal ownership and via the team, of a first-class service to all customers.
- Management of claims arising from the designated portfolio (to include those beyond personal authority) – this may be achieved by personal ownership or by working with a more experienced colleague.
- Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives.
- Liaison with Underwriters to assist in ensuring that they are fully briefed on claims issues at an individual level.
- Ensuring fair customer outcomes.
Claims Adjuster employer: Tokio Marine Kiln
Contact Detail:
Tokio Marine Kiln Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Show us that you understand their values and how you can contribute to their market-leading service. Tailor your answers to reflect their needs!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight relevant experience and skills that match the job description, especially in marine and aviation claims. We want to see how you can contribute to our first-class service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your background aligns with our goals at Tokio Marine Kiln. We love seeing genuine enthusiasm!
Showcase Your Customer Service Skills: Since delivering a first-class service is key, make sure to highlight any customer service experience you have. Share examples of how you've managed client relationships or resolved issues effectively. We value those who put customers first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tokio Marine Kiln
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of marine and aviation claims. Familiarise yourself with common issues and how they are resolved. This will show that you're not just interested in the role, but that you understand the intricacies involved.
✨Demonstrate Customer Service Skills
Since delivering first-class service is key, prepare examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you ensure fair outcomes and manage client relationships effectively.
✨Show Your Team Spirit
This role involves working closely with colleagues and underwriters. Think of instances where you've collaborated successfully in a team setting. Highlight your ability to communicate and work well with others to achieve common goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to claims management and how they support their teams. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.