At a Glance
- Tasks: Support and enhance core infrastructure for reliable, secure systems.
- Company: Join Tokio Marine Kiln's innovative IT team.
- Benefits: Flexible working, career development, and a supportive environment.
- Other info: Collaborative culture focused on empowerment and innovation.
- Why this job: Make a real impact by resolving complex technical issues.
- Qualifications: Experience with Microsoft technologies and cloud platforms required.
The predicted salary is between 60000 - 80000 £ per year.
Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high‑performance systems. You will work across project and business‑as‑usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives.
Key Responsibilities
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g., CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
Why Join Us
We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
Infrastructure Specialist in London employer: Tokio Marine Kiln (TMK)
At Tokio Marine Kiln, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an Infrastructure Specialist, you will benefit from flexible working arrangements, ample opportunities for career development, and a commitment to innovation and excellence in a supportive environment. Join us in London, where you can make a meaningful impact while enjoying a rewarding career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tokio Marine Kiln (TMK) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tokio Marine Kiln (TMK) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tokio Marine Kiln (TMK)!
✨Direct Apply to Tokio Marine Kiln (TMK)
Let's not forget to apply directly through the Tokio Marine Kiln (TMK) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Specialist in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tokio Marine Kiln (TMK).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tokio Marine Kiln (TMK). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tokio Marine Kiln (TMK)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
