At a Glance
- Tasks: Support and enhance core infrastructure for reliable, secure systems.
- Company: Join Tokio Marine Kiln's innovative IT team.
- Benefits: Flexible working, career development, and a supportive environment.
- Other info: Collaborative culture focused on empowerment and innovation.
- Why this job: Make a real impact on infrastructure projects and improve system performance.
- Qualifications: Experience with Microsoft technologies, VMware, and cloud platforms.
The predicted salary is between 50000 - 65000 £ per year.
Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high‑performance systems. You will work across project and business‑as‑usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives.
Key Responsibilities- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g., CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
Infrastructure Specialist employer: Tokio Marine Kiln (TMK)
At Tokio Marine Kiln, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an Infrastructure Specialist, you will benefit from flexible working arrangements, ample career development opportunities, and the chance to work with cutting-edge technologies in a supportive environment. Join us to be part of a team that values innovation, integrity, and teamwork while ensuring high-performance systems for our clients.
