At a Glance
- Tasks: Design and support innovative infrastructure services across cloud and hybrid environments.
- Company: Join Tokio Marine Kiln, a forward-thinking tech company with a collaborative culture.
- Benefits: Flexible working, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to empowerment and innovation.
- Why this job: Make an impact in a global organisation while developing your technical skills.
- Qualifications: Experience with enterprise infrastructure and cloud platforms is essential.
The predicted salary is between 63000 - 77000 £ per year.
- Tokio Marine Kiln (TMK) are looking for an
- Infrastructure Specialist to join our
IT Infrastructure team.
This role plays a key part in operating, maintaining and continually improving secure, resilient and automated infrastructure services across on-premises, cloud and hybrid environments.
Reporting to the Infrastructure Operations Manager, you will work closely with colleagues across IT, Security, Applications, Service Management and third-party suppliers to support business-critical services, deliver infrastructure improvements and ensure the ongoing reliability, security and performance of TMK's technology estate.
Key Responsibilities include
- Design, implement and support infrastructure services across on-premises, Microsoft Azure, AWS and hybrid environments
(Assist in the planning, design, development and deployment of new infrastructure services and enhancements across multiple environments.)
- Maintain and continually improve infrastructure platforms supporting monitoring, backup, disaster recovery, cyber recovery and security patching.
- Develop and manage Infrastructure as Code and configuration automation using tools such as Terraform, Ansible and Git.
- Build and enhance monitoring and observability capabilities using metrics, logs, traces and service dependency information to support proactive issue detection and resolution.
- Provide 3rd line support for infrastructure services and lead the diagnosis and resolution of major and complex incidents.
- Review infrastructure performance, resilience, capacity and cost, identifying opportunities for optimisation and continual improvement.
- Maintain secure infrastructure configurations, supporting vulnerability management, identity and access controls, encryption and compliance requirements.
- Support disaster recovery and cyber recovery testing activities, ensuring recovery procedures remain effective and documented.
- Perform preventative maintenance, lifecycle management and technical debt remediation across infrastructure platforms.
- Create and maintain high-quality technical documentation, operational procedures, runbooks and knowledge articles.
- Collaborate with internal technology teams and external suppliers to deliver infrastructure projects and service improvements.
- Participate in the on-call rota and provide support for planned changes and critical incidents outside normal business hours when required.
What we're looking for
- Strong experience supporting enterprise infrastructure environments across on-premises and cloud platforms.
- Excellent knowledge of Microsoft technologies including Windows Server, Active Directory, Entra ID and Microsoft 365.
- Strong knowledge of Microsoft Azure and AWS, including compute, storage, networking, identity, monitoring, governance, backup and resilience.
- Knowledge of Infrastructure as Code, automation and source control technologies such as Terraform, Ansible and Git.
- Strong troubleshooting, analytical and problem-solving skills, with experience resolving complex technical issues.
- Understanding of infrastructure security principles, including Zero Trust, least privilege and vulnerability management.
- Experience of virtualisation, storage and networking technologies; VMware experience would be advantageous.
- Knowledge of observability and monitoring solutions such as Azure Monitor, Cloud Watch or Logic Monitor would be beneficial.
- Experience with enterprise backup and recovery technologies and disaster recovery processes.
- Excellent communication skills with the ability to engage effectively with both technical and non-technical stakeholders.
Why apply?
You'll join a collaborative and forward-thinking technology team where innovation, automation and continuous improvement are actively encouraged.
You'll have the opportunity to work with modern cloud platforms, infrastructure automation, observability tooling and emerging AI-assisted operational technologies, while supporting business-critical services across a global organisation.
This role offers excellent exposure to enterprise infrastructure, cloud transformation and service reliability initiatives, making it an outstanding opportunity to further develop your technical expertise while contributing to the ongoing success of TMK.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people.
We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive.
All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities.
TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people.
We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work.
Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation.
We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process.
At Tokio Marine Kiln we are here to support you and will work with you to understand your requirements and identify any reasonable adjustments that may be appropriate.
Please reach out to jay. lewis@tokiomarinekiln. com in confidence, to discuss any specific assistance or requirements that you have.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln. com .
If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply.
You can also share this vacancy with your network using a number of social media platforms.
Infrastructure Specialist in London employer: Tokio Marine Kiln Insurance
Tokio Marine Kiln is an exceptional employer that fosters a culture of empowerment, inclusion, and innovation, making it a fantastic place for a Distribution Market Analyst to thrive. With a commitment to employee growth, TMK offers opportunities to engage in dynamic working arrangements and participate in various inclusion network groups, ensuring a supportive environment where every team member can contribute to meaningful business strategies. Located in a vibrant insurance market, employees benefit from modern analytics tools and a collaborative atmosphere that values diverse talent and promotes professional development.
Contact Details:
Tokio Marine Kiln Insurance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tokio Marine Kiln Insurance values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tokio Marine Kiln Insurance might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tokio Marine Kiln Insurance!
✨Direct Apply to Tokio Marine Kiln Insurance
Let's not forget to apply directly through the Tokio Marine Kiln Insurance website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Specialist in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tokio Marine Kiln Insurance.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tokio Marine Kiln Insurance. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tokio Marine Kiln Insurance
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
