At a Glance
- Tasks: Support and enhance core infrastructure, ensuring systems are reliable and secure.
- Company: Join Tokio Marine Kiln, a leader in innovative insurance solutions.
- Benefits: Flexible working, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on empowerment and inclusion.
- Why this job: Make a real impact on critical systems while developing your tech skills.
- Qualifications: Experience with Microsoft technologies, VMware, and cloud platforms.
The predicted salary is between 45000 - 55000 £ per year.
Tokio Marine Kiln (TMK) are recruiting for a permanent Infrastructure Specialist to join our IT team reporting to the Infrastructure Operations Manager. This is a key role where you’ll support, maintain and enhance our core infrastructure, ensuring systems are reliable, secure and operating at optimal performance. Working across both project and BAU activity, you will play a critical part in delivering infrastructure improvements, resolving complex technical issues, and supporting business-critical systems. You’ll also act as a technical lead on key initiatives and contribute to the continual improvement of our IT environment.
Key responsibilities include:
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on-call rota and provide out-of-hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux-based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g. Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g. CommVault)
- Strong troubleshooting and problem-solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem-solver who can identify and address issues early
This is an exciting opportunity to join a collaborative IT team in a business that values innovation and continuous improvement. You’ll play a key role in maintaining and enhancing critical systems, while developing your technical skills and career within a supportive environment.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.
If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.
Infrastructure Specialist in London employer: Tokio Marine Kiln Insurance
At Tokio Marine Kiln, we pride ourselves on being an excellent employer, offering a collaborative IT environment where innovation and continuous improvement are at the forefront. As an Infrastructure Specialist, you'll not only enhance critical systems but also enjoy opportunities for professional growth within a culture that values empowerment, inclusion, and teamwork. With flexible working arrangements and a commitment to employee well-being, TMK is dedicated to creating a supportive workplace where all employees can thrive.
Contact Details:
Tokio Marine Kiln Insurance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Tokio Marine Kiln or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft technologies, VMware, and cloud platforms like AWS or Azure. We want to see that you’re not just a resume but a real problem-solver!
✨Tip Number 3
Show off your collaborative spirit! During interviews, share examples of how you've worked with teams to tackle complex infrastructure issues. Highlighting your teamwork skills will resonate well with TMK's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the TMK family. Let’s get you that Infrastructure Specialist role!
We think you need these skills to ace Infrastructure Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Specialist role. Highlight your experience with Microsoft technologies, VMware, and any cloud platforms you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our IT team. We love seeing enthusiasm and a bit of personality in applications.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've resolved complex technical issues or improved infrastructure services. We value proactive problem-solvers who take ownership of their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Tokio Marine Kiln Insurance
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, VMware, and cloud platforms like AWS or Azure. Be ready to discuss specific projects where you've implemented or supported these technologies, as this will show your hands-on experience.
✨Showcase Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in the past. Highlight your troubleshooting process and how you proactively identified and implemented service improvements. This will demonstrate your ability to take ownership and tackle challenges head-on.
✨Communicate Clearly
Since excellent communication is key, practice explaining technical concepts in simple terms. Be prepared to discuss how you've collaborated with internal teams and external partners on IT initiatives, showcasing your stakeholder management skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-world situations, such as disaster recovery planning or managing server incidents. Think through your approach to these scenarios beforehand, so you can respond confidently during the interview.
