At a Glance
- Tasks: Manage complex claims and build strong client relationships in a dynamic environment.
- Company: Join TMKTokio Marine Kiln, a supportive and inclusive workplace.
- Benefits: Flexible working, CSR activities, and a focus on employee empowerment.
- Other info: Opportunity for career growth and involvement in inclusion networks.
- Why this job: Make a real impact in the insurance industry while developing your expertise.
- Qualifications: Experience in Political Risk and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Senior Claims Adjuster – TMK
Tokio Marine Kiln (TMK) is recruiting for a permanent Senior Claims Adjuster to join our Claims team, managing a portfolio of Special Risk claims and supporting the delivery of the TMK Claims Business Plan.
Reporting to the Claims Manager – Enterprise Risk & Special Risk, you will handle complex claims, build strong client relationships, and work closely with Underwriting teams to deliver exceptional customer outcomes.
Key Responsibilities
- Managing a diverse portfolio of claims, including complex and high-value matters across Special Risk, Cyber and other lines of business.
- Building and maintaining strong relationships with clients and key stakeholders.
- Partnering with Underwriting teams on claims and policy wording issues.
- Delivering a first‑class claims service and fair customer outcomes.
- Supporting business objectives through effective claims management and decision‑making.
- Maintaining compliance with conduct, delegated authority and financial crime requirements.
Qualifications
- Extensive experience handling Political Risk, Trade Credit and Political Violence claims within the Lloyd’s market.
- Strong knowledge of the London Market and claims best practice.
- Interest in developing expertise across Cyber, Intellectual Property and Product Recall claims.
- Strong analytical skills and sound commercial judgement.
- A collaborative approach with excellent stakeholder management skills.
- Proficiency in Microsoft Office and ECF.
Benefits
TMK offers a supportive environment that encourages employees to thrive.
All employees have the opportunity to join inclusion network groups or take part in CSR and charitable activities.
We are signed up to the Disability Confident Employer Scheme and accommodate flexible working arrangements, subject to the TMK flexible working policy.
We aim to be a ‘Good Company’ by fostering empowerment, inclusion, excellence, integrity, teamwork and innovation.
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Senior Claims Adjuster employer: Tokio Marine Kiln Insurance Services Limited
Tokio Marine Kiln Insurance Services Limited is an excellent employer, offering a dynamic work environment where IT Service Desk Analysts can thrive. With a strong focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values teamwork and customer satisfaction. Located in a vibrant area, employees enjoy a hybrid working model that promotes work-life balance alongside the chance to engage directly with colleagues on-site.
Contact Details:
Tokio Marine Kiln Insurance Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Tokio Marine Kiln Insurance Services Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Adjuster
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Tokio Marine Kiln Insurance Services Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Tokio Marine Kiln Insurance Services Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Tokio Marine Kiln Insurance Services Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Tokio Marine Kiln Insurance Services Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Tokio Marine Kiln Insurance Services Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Tokio Marine Kiln Insurance Services Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
