At a Glance
- Tasks: Manage complex claims and build strong client relationships in a dynamic environment.
- Company: Join TMK Tokio Marine Kiln, a supportive and inclusive workplace.
- Benefits: Flexible working, CSR activities, and opportunities for personal growth.
- Other info: Be part of a team that values empowerment, inclusion, and innovation.
- Why this job: Make a real impact in the insurance industry while developing your expertise.
- Qualifications: Experience in Political Risk and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
Senior Claims Adjuster – TMK
Tokio Marine Kiln (TMK) is recruiting for a permanent Senior Claims Adjuster to join our Claims team, managing a portfolio of Special Risk claims and supporting the delivery of the TMK Claims Business Plan.
Reporting to the Claims Manager – Enterprise Risk & Special Risk, you will handle complex claims, build strong client relationships, and work closely with Underwriting teams to deliver exceptional customer outcomes.
Key Responsibilities
- Managing a diverse portfolio of claims, including complex and high-value matters across Special Risk, Cyber and other lines of business.
- Building and maintaining strong relationships with clients and key stakeholders.
- Partnering with Underwriting teams on claims and policy wording issues.
- Delivering a first‑class claims service and fair customer outcomes.
- Supporting business objectives through effective claims management and decision‑making.
- Maintaining compliance with conduct, delegated authority and financial crime requirements.
Qualifications
- Extensive experience handling Political Risk, Trade Credit and Political Violence claims within the Lloyd’s market.
- Strong knowledge of the London Market and claims best practice.
- Interest in developing expertise across Cyber, Intellectual Property and Product Recall claims.
- Strong analytical skills and sound commercial judgement.
- A collaborative approach with excellent stakeholder management skills.
- Proficiency in Microsoft Office and ECF.
Benefits
TMK offers a supportive environment that encourages employees to thrive.
All employees have the opportunity to join inclusion network groups or take part in CSR and charitable activities.
We are signed up to the Disability Confident Employer Scheme and accommodate flexible working arrangements, subject to the TMK flexible working policy.
We aim to be a ‘Good Company’ by fostering empowerment, inclusion, excellence, integrity, teamwork and innovation.
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Senior Claims Adjuster in London employer: Tokio Marine Kiln Insurance Services Limited
Tokio Marine Kiln Insurance Services Limited is an excellent employer, offering a dynamic work environment where IT Service Desk Analysts can thrive. With a strong focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values teamwork and customer satisfaction. Located in a vibrant area, employees enjoy a hybrid working model that promotes work-life balance alongside the chance to engage directly with colleagues on-site.
Contact Details:
Tokio Marine Kiln Insurance Services Limited Recruitment Team
