At a Glance
- Tasks: Support and enhance core infrastructure for reliable, secure systems.
- Company: Join Tokio Marine Kiln's innovative IT team.
- Benefits: Flexible working, career development, and a supportive environment.
- Other info: Collaborative culture focused on empowerment and innovation.
- Why this job: Make a real impact by resolving complex technical issues.
- Qualifications: Experience with Microsoft technologies and cloud platforms required.
The predicted salary is between 50000 - 65000 £ per year.
Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high‑performance systems. You will work across project and business‑as‑usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives.
Key Responsibilities
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g., CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
Why Join Us
We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
Infrastructure Specialist in London employer: Tokio Marine Kiln Insurance Services Limited
Tokio Marine Kiln Insurance Services Limited is an excellent employer, offering a dynamic work environment where IT Service Desk Analysts can thrive. With a strong focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values teamwork and customer satisfaction. Located in a vibrant area, employees enjoy a hybrid working model that promotes work-life balance alongside the chance to engage directly with colleagues on-site.
Contact Details:
Tokio Marine Kiln Insurance Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to infrastructure management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Tokio Marine Kiln.
We think you need these skills to ace Infrastructure Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Specialist role. Highlight your experience with Microsoft technologies, VMware, and any cloud platforms like AWS or Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure and how your proactive problem-solving skills can benefit our team. Keep it engaging and relevant to the job description.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your experience with DevOps tools, scripting languages, and any complex infrastructure environments you've worked with. We love seeing those details!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tokio Marine Kiln Insurance Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, VMware, and Linux-based systems. Be ready to discuss your experience with cloud platforms like AWS or Azure, as well as any DevOps tools you've used. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've resolved complex infrastructure issues. Think about the challenges you faced, how you approached them, and what the outcomes were. This will demonstrate your troubleshooting abilities and proactive mindset.
✨Communicate Clearly and Confidently
Since strong communication is key for this role, practice explaining technical concepts in a way that's easy to understand. You might be asked to collaborate with non-technical teams, so being able to convey your ideas clearly will set you apart.
✨Emphasise Team Collaboration
Be ready to discuss how you've worked with others in past roles. Highlight your ability to take ownership while also collaborating effectively across teams. This shows that you can contribute positively to the inclusive culture they value at Tokio Marine Kiln.
