At a Glance
- Tasks: Troubleshoot IT incidents and ensure customer satisfaction with timely resolutions.
- Company: Join Tokio Marine Kiln, a leading insurance services provider.
- Benefits: Hybrid working options, competitive salary, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic industry.
- Why this job: Make a real difference in IT support while developing your skills.
- Qualifications: Strong problem-solving skills and a passion for IT support.
The predicted salary is between 30780 - 40000 £ per year.
Tokio Marine Kiln Insurance Services Limited is seeking a Service Support Analyst for a 12-month fixed-term contract.
The role is on-site five days a week with some hybrid working opportunities, reporting to the Deputy Service Desk Manager.
You will own incidents and requests related to TMK IT, ensuring timely resolution and customer satisfaction.
The successful candidate will troubleshoot IT incidents, set up hardware, monitor SLAs, and collaborate with other IT teams to deliver excellent
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IT Service Desk Analyst – Hybrid/On‑Site (12M FTC) employer: Tokio Marine Kiln Insurance Services Limited
Tokio Marine Kiln Insurance Services Limited is an excellent employer, offering a dynamic work environment where IT Service Desk Analysts can thrive. With a strong focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values teamwork and customer satisfaction. Located in a vibrant area, employees enjoy a hybrid working model that promotes work-life balance alongside the chance to engage directly with colleagues on-site.
Contact Details:
Tokio Marine Kiln Insurance Services Limited Recruitment Team
