At a Glance
- Tasks: Support and enhance core infrastructure for reliable and secure systems.
- Company: Join Tokio Marine Kiln, a forward-thinking IT team.
- Benefits: Flexible working, career development, and an inclusive culture.
- Other info: Collaborative environment with opportunities for growth and innovation.
- Why this job: Make a real impact by resolving complex technical issues and leading projects.
- Qualifications: Experience with Microsoft technologies, VMware, and cloud platforms.
The predicted salary is between 50000 - 65000 £ per year.
Tokio Marine Kiln (TMK) is recruiting a permanent Infrastructure Specialist to join our IT team, reporting to the Infrastructure Operations Manager. The role focuses on supporting, maintaining, and enhancing core infrastructure to ensure reliable, secure, and high‑performance systems. You will work across project and business‑as‑usual activities, deliver infrastructure improvements, resolve complex technical issues, and act as a technical lead on key initiatives.
Key Responsibilities
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g., Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g., CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
Why Join Us
We are committed to ensuring a safe, open, inclusive and empowering environment where all employees can thrive. We offer flexible working arrangements, support career development, and promote a culture founded on empowerment, inclusion, excellence, integrity, teamwork and innovation.
Infrastructure Specialist employer: Tokio Marine Kiln Insurance Services Limited
At Tokio Marine Kiln, we pride ourselves on being an exceptional employer that fosters a culture of empowerment and inclusivity. As an Infrastructure Specialist, you will benefit from flexible working arrangements, robust career development opportunities, and a collaborative environment that encourages innovation and excellence. Join us in our London office, where you can make a meaningful impact while working with cutting-edge technologies and a supportive team.
Contact Details:
Tokio Marine Kiln Insurance Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Infrastructure Specialist role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the latest trends in infrastructure management. We recommend practising common interview questions and scenarios related to Microsoft technologies and cloud platforms. Show them you’re the proactive problem-solver they need!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and teamwork are key in this role, so be ready to share examples of how you’ve collaborated with others or resolved conflicts in past projects. We want to see how you take ownership and work well with teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your relevant experience and enthusiasm for the role when you apply!
We think you need these skills to ace Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Infrastructure Specialist role. Highlight your experience with Microsoft technologies, VMware, and any cloud platforms you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure and how your proactive problem-solving skills can benefit our team. Let us know why you want to join StudySmarter specifically!
Showcase Your Technical Skills:When detailing your experience, be specific about the tools and technologies you've used. Mention any DevOps tools or scripting languages you're familiar with, as these are key to the role. We love seeing real examples of your work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Tokio Marine Kiln Insurance Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, VMware, and cloud platforms like AWS or Azure. Be ready to discuss your experience with these tools and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your troubleshooting abilities and proactive approach to problem-solving.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to collaborate with non-technical stakeholders, so being able to convey your ideas clearly will set you apart from other candidates.
✨Be Ready to Discuss Team Collaboration
Think about times when you've worked collaboratively across teams or led projects. Be prepared to share how you contributed to team success and how you handle challenges in a group setting. This will highlight your ability to work well with others, which is crucial for the Infrastructure Specialist role.
