At a Glance
- Tasks: Manage complex claims and build strong client relationships in a dynamic environment.
- Company: Join Tokio Marine Kiln, a respected leader in the insurance industry.
- Benefits: Competitive salary, professional development, and a collaborative team culture.
- Other info: Gain exposure to specialist business lines and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by delivering exceptional customer outcomes on high-value claims.
- Qualifications: Extensive experience in Political Risk and strong analytical skills required.
The predicted salary is between 72000 - 88000 £ per year.
- Tokio Marine Kiln (TMK) is recruiting for a permanent
- Senior Claims Adjuster to join our
Claims team, managing a portfolio of Special Risk claims and supporting the delivery of the TMK Claims Business Plan.
Reporting to the Claims Manager – Enterprise Risk & Special Risk, you will handle complex claims, build strong client relationships, and work closely with Underwriting teams to deliver exceptional customer outcomes.
Key responsibilities include
- Managing a diverse portfolio of claims, including complex and high-value matters across Special Risk, Cyber and other lines of business.
- Building and maintaining strong relationships with clients and key stakeholders.
- Partnering with Underwriting teams on claims and policy wording issues.
- Delivering a first-class claims service and fair customer outcomes.
- Supporting business objectives through effective claims management and decision-making.
- Maintaining compliance with conduct, delegated authority and financial crime requirements.
What we're looking for
- Extensive experience handling Political Risk, Trade Credit and Political Violence claims within the Lloyd’s market.
- Strong knowledge of the London Market and claims best practice.
- Interest in developing expertise across Cyber, Intellectual Property and Product Recall claims.
- Strong analytical skills and sound commercial judgement.
- A collaborative approach with excellent stakeholder management skills.
- Proficiency in Microsoft Office and ECF.
This is an excellent opportunity to join a highly respected Claims team, handling a broad range of complex risks while working closely with Underwriting and market stakeholders.
You'll gain exposure to specialist business lines and play a visible role in delivering outstanding outcomes for our clients.
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Senior Claims Adjuster employer: Tokio Marine Kiln group
Tokio Marine Kiln is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Greater London. With a strong commitment to employee development, you will have access to continuous learning opportunities and career progression within the dynamic field of procurement. The company also offers competitive benefits and a supportive environment that values diversity and inclusion, making it an ideal place for professionals seeking meaningful and rewarding employment.
