At a Glance
- Tasks: Support and enhance core infrastructure, ensuring systems are reliable and secure.
- Company: Join Tokio Marine Kiln, a forward-thinking company that values innovation.
- Benefits: Flexible working, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and employee well-being.
- Why this job: Be a key player in maintaining critical systems and developing your tech skills.
- Qualifications: Experience with Microsoft technologies, VMware, and cloud platforms like AWS or Azure.
The predicted salary is between 50000 - 65000 £ per year.
Tokio Marine Kiln (TMK) are recruiting for a permanent Infrastructure Specialist to join our IT team reporting to the Infrastructure Operations Manager. This is a key role where you’ll support, maintain and enhance our core infrastructure, ensuring systems are reliable, secure and operating at optimal performance. Working across both project and BAU activity, you will play a critical part in delivering infrastructure improvements, resolving complex technical issues, and supporting business‑critical systems. You’ll also act as a technical lead on key initiatives and contribute to the continual improvement of our IT environment.
Key Responsibilities
- Provide 3rd line support, resolving infrastructure incidents within agreed SLAs
- Design, implement and support new infrastructure services and enhancements
- Manage and maintain servers, backups, monitoring tools and security patching
- Support and participate in disaster recovery planning and execution
- Act as technical lead on infrastructure changes and projects
- Proactively identify and implement service improvements
- Ensure high availability of systems with minimal disruption
- Collaborate with internal teams and external partners on IT initiatives
- Participate in an on‑call rota and provide out‑of‑hours support where required
- Share knowledge and contribute to documentation and best practice across teams
About You
- Strong experience with Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
- Experience with VMware and virtualised environments
- Working knowledge of Linux‑based server operating systems
- Knowledge of cloud platforms such as AWS and/or Azure
- Experience supporting complex infrastructure environments (compute, storage, networking)
- Exposure to DevOps tools (e.g. Terraform, Ansible) and scripting languages (PowerShell, Python)
- Experience with backup and recovery tools (e.g. CommVault)
- Strong troubleshooting and problem‑solving skills
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
What We’re Looking For
- Someone who takes ownership and works collaboratively across teams
- A proactive problem‑solver who can identify and address issues early
Why Join Us?
This is an exciting opportunity to join a collaborative IT team in a business that values innovation and continuous improvement. You’ll play a key role in maintaining and enhancing critical systems, while developing your technical skills and career within a supportive environment. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
Infrastructure Specialist employer: Tokio Marine Kiln group
At Tokio Marine Kiln, we pride ourselves on being an excellent employer, offering a dynamic and inclusive work culture that fosters innovation and continuous improvement. As an Infrastructure Specialist, you'll have the opportunity to develop your technical skills while contributing to critical systems in a supportive environment, with access to employee growth opportunities and flexible working arrangements. Join us to be part of a collaborative IT team that values your contributions and encourages participation in CSR activities and inclusion networks.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Specialist
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at TMK. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled complex infrastructure issues or improved systems in your previous roles. Let them see the real you!
✨Tailor Your Approach
Before any interview, do your homework on TMK and their IT environment. Understand their tech stack and think about how your experience with Microsoft technologies or cloud platforms can add value. Make it personal!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at TMK.
We think you need these skills to ace Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Infrastructure Specialist. Highlight your experience with Microsoft technologies, VMware, and any cloud platforms you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure and how you can contribute to our team. Don’t forget to mention your problem-solving skills and collaborative spirit – we love that!
Showcase Your Technical Skills:When filling out your application, be sure to include specific examples of your technical expertise. Whether it's troubleshooting complex issues or managing servers, we want to know how you've made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TMK!
How to prepare for a job interview at Tokio Marine Kiln group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, VMware, and cloud platforms like AWS or Azure. Be ready to discuss your experience with these tools and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your troubleshooting abilities and proactive approach to problem-solving, which are crucial for the role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice explaining technical concepts in simple terms. You might be asked to collaborate with non-technical stakeholders, so being able to convey your ideas clearly will set you apart from other candidates.
✨Be Ready to Discuss Continuous Improvement
Think about ways you've contributed to service improvements in previous roles. Be prepared to discuss how you identify areas for enhancement and implement changes. This aligns perfectly with TMK's focus on innovation and continuous improvement, showing that you're a great fit for their team.
