PA / Team Assistant

Location: Aldgate, City of London

Position Type: Permanent full time or Part time 4 days per week

Hybrid: 3 days in the office

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, Tokio Marine HCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our values to be a Good Company, and so is a desire to grow and provide creative and innovative solutions to our clients.

Part of our evolution involves growing our team, and bringing in a range of views, perspectives and backgrounds that will allow us to deliver this forward-looking culture. That relies upon open and trusting relationships, and a shared vision for that continual improvement. We aspire to build an environment where new perspectives are encouraged, where resilience, fresh ideas and different opinions are valued.

Job purpose: This role will report into the Managing Director of HCC Specialty but will be supporting a team of 30 based in London, Paris, Barcelona, Dusseldorf and Brussels. This role is highly varied with no two days being the same. The role requires you to work both autonomously and with an approachable and friendly wider team.

Key Responsibilities:

• Administrative & Secretarial Support

• Manage the diaries of 3 Senior Underwriters and the Managing Director HCC Specialty
• Place reservations and coordinate business trips including booking all travel via our centralised travel team.
• Scheduling meetings, set up rooms and arranging catering when requested.
• Agenda preparation, minute taking and tracking action points for key meetings.
• Access to mailboxes to filter information and manage email traffic for key team members.
• Process and reconcile expense reports.
• Format and proofread documents, reports, and presentations.
• Managing the setup of new staff.

• Support marketing initiatives including help with social media (LinkedIn)
• Event coordination
• Provide ad-hoc support for projects and business growth.
• Communicating with clients, brokers, partners, and internal teams.

Performance Objectives:

• The main objective or asset in this role is to be able to multitask and prioritise your workload autonomously, with clear communication between internal and external stakeholders.
• Working for senior executives it is imperative that you have meticulous attention to detail, with the confidence to raise any questions in a professional manner if required.
• You must be flexible to adapt to the various tasks presented at short notice, always exercising discretion and confidentiality with sensitive information, while ensuring that your BAU responsibilities are met.

Skills and Experience Specification:

Essential:

• A minimum of 2 years of experience in a similar position
• Outstanding communications skills both verbal and written
• Proficient presentation skills (PowerPoint, Excel, Word etc.)
• Able to prioritise tasks and projects
• Detail oriented and intuitive
• Excellent customer service skills
• Works well under pressure
• Takes ownership of problems and tasks
• Independent and self-confident
• Conscientious
• Punctual, loyal, discreet and reliable
• Team player

Desirable:

• Experience of working for senior leaders within a Financial Services organisation.
• Experience of working within Insurance
• Excellent project management skills
• Excellent numerical skills
• Possess a proactive approach to problem solving

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer.