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- Tasks: Support clients and brokers in managing Surety Bonds with a dynamic team.
- Company: Join Tokio Marine HCC, a leading global specialty insurer.
- Benefits: Enjoy hybrid working, private healthcare, 25 days holiday, and a wellbeing allowance.
- Why this job: Kickstart your career in a supportive environment with full training provided.
- Qualifications: Strong English and numeracy skills, plus a self-motivated attitude.
- Other info: Flexible hours and opportunities for personal growth in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
Operations Administrator page is loaded## Operations Administratorlocations: UK – Leicester (The Grange)time type: Full timeposted on: Posted Todayjob requisition id: 2026-56**Job title:** Operations Administrator (Known internally as Bond Administration Assistant)**Contract:** Permanent**Location:** Rearsby, Leicester (onsite parking available)Hours: 35 hours per week (Flexibility in start and finish times: 8:30-9:30 and 16:30-17:30)**Why**Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.**Job** **Purpose****:**This is an excellent opportunity to work within the Surety Division of a leading and highly profitable financial company. The Surety Team are very successful, busy, enthusiastic, highly motivated and pride themselves on the high level of service they provide. Main duties are to provide support to Clients, Brokers and TMHCC & TME Underwriters (who work from many different locations across the UK and EU) in the underwriting, processing and ongoing administration of Surety Bonds, such as Construction Bonds, Custom Bonds and Pension Guarantees. Full training on Surety Bonds processes will be provided.**Key Responsibilities:*** Input and retrieval of data on a bespoke database (underwriting system)* Filing documentation into ImageRight (paperless filing system)* Retrieval of financial information from Companies House and Other information providers* Inputting terms on underwriting system and preparing quote letters* Preparation and checking of legal documentation* Assisting with departmental incoming/outgoing post* Monitoring of the general department e-mail box and distribution of incoming e-mails as appropriate* Dealing with customers and insurance brokers enquiries and queries by telephone* Producing Invoices and Premium Advice Notes* General Office Administration* Other reasonable duties as instructed by the Surety Administration Manager**Skills and Experience Specification:*** Good command of English and numeracy* Good keyboard skills, high level of accuracy essential* High level of written and verbal communication skills* Confident and courteous telephone manner* Good organizational skills* Self-motivated and able to use own initiative**Key Benefits*** Hybrid working options* Non-contribution pension* Funded private healthcare* 25 days holiday (plus bank holidays)* Wellbeing allowance* Free parkingThe Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. #LI-AH1 #J-18808-Ljbffr
Operations Administrator employer: Tokio Marine HCC
Contact Detail:
Tokio Marine HCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Tokio Marine HCC. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another applicant; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since the role involves dealing with clients and brokers, being articulate and confident on the phone is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Tokio Marine HCC.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight relevant skills like your command of English, numeracy, and any experience with data input or customer service. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since this role involves dealing with clients and brokers, make sure your written application showcases your communication skills. Use clear, concise language and check for any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Tokio Marine HCC
✨Know Your Stuff
Before the interview, make sure you understand the basics of Surety Bonds and the role of an Operations Administrator. Familiarise yourself with common terms and processes, as this will show your enthusiasm and readiness to learn.
✨Show Off Your Skills
Highlight your organisational skills and attention to detail during the interview. Be prepared to give examples of how you've successfully managed data or handled administrative tasks in the past, as these are crucial for the role.
✨Practice Your Communication
Since you'll be dealing with clients and brokers, practice your verbal and written communication skills. Consider doing mock interviews with a friend to refine your telephone manner and ensure you come across as confident and courteous.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture and the Surety Division. This not only shows your interest in the role but also helps you determine if it's the right fit for you. Think about what you want to know regarding their approach to client service and team dynamics.
