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- Tasks: Join a dynamic team handling Professional Indemnity claims and negotiate optimal outcomes.
- Company: Leading Specialty Insurer with a commitment to innovation and employee empowerment.
- Benefits: Competitive salary, comprehensive benefits, and a supportive work environment.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: 3-5 years of experience in Professional Indemnity claims and relevant qualifications.
- Other info: Hybrid work model with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose: To make up a 3-person Professional Indemnity claims team based in Bristol (alongside an underwriting team) which in itself is part of a larger team based in London and South Wales. There will be regular visits to and inclusion in London-based activities. You will be dealing with claims under primary risks written 100% by the company across a broad variety of professions. The successful candidate will join with an appropriate authority within the team, handling medium and high value complex cases whilst reporting within the appropriate structure.
Key Responsibilities:
- Processing information onto the claims system (Guidewire).
- Identifying relevant facts, documents and formulating appropriate requests for information.
- Handling claims within your authority.
- Drafting appropriate case summaries; strategies and Large Loss Reports.
- Instructing Panel lawyers and handling accordingly.
- Setting case reserves in line with our philosophy.
- Corresponding and conversing with brokers, insureds and third parties.
- Attending meetings and mediations with third parties.
- Attending team meetings monthly.
- Apprising and meeting with reinsurers where necessary.
Performance Objectives:
- To be able to manage case load to a very high standard achieving optimal outcomes.
- To draw on skills and experience to negotiate those outcomes whilst maintaining strong relationships with our brokers and policyholders.
- To work effectively as a member of a highly motivated, experienced and technically proficient team that works closely together and with underwriters: sharing knowledge and experience to provide the best service and product.
Skills and Experience Specification:
Essential:
- At least 3-5 years’ experience handling Professional Indemnity claims.
- Full / partial ACII qualification or relevant degree.
- Experience using Microsoft Office Packages (Excel, Outlook, Word).
- A working knowledge of insurance law and interpretation of policy terms and conditions.
- Ability to handle in excess of 100 primary single insurer claims / notifications.
Desirable:
- Experience of construction, accountants, IT and media claims.
What We Offer:
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.
Location: UK - Bristol
Job Type: Permanent, 35 hours per week
Hybrid: 3 days in the office
Claims Adjuster – Professional Indemnity employer: Tokio Marine HCC
Contact Detail:
Tokio Marine HCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster – Professional Indemnity
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and understanding their values. Practice common interview questions and think about how your experience aligns with the role of a Claims Adjuster. We want you to walk in feeling confident and ready to impress!
✨Showcase Your Skills
During interviews or networking chats, make sure to highlight your relevant skills and experiences. Talk about specific cases you've handled and how you achieved positive outcomes. We love hearing about real-life examples that demonstrate your expertise in Professional Indemnity claims.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are eager to join our dynamic team at TMHCC.
We think you need these skills to ace Claims Adjuster – Professional Indemnity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with Professional Indemnity claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to mention your experience with Microsoft Office and any knowledge of insurance law. We’re keen on candidates who can handle complex cases, so let us know how you've done that in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tokio Marine HCC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity claims. Understand the nuances of the types of cases you'll be handling, especially in sectors like construction, IT, and media. This will show that you're not just familiar with the basics but are ready to tackle complex cases.
✨Showcase Your Negotiation Skills
Since negotiating outcomes is a key part of the role, prepare examples from your past experiences where you've successfully negotiated claims or resolved disputes. Be ready to discuss your approach and how you maintain strong relationships with brokers and policyholders.
✨Familiarise Yourself with Guidewire
If you have experience with Guidewire, great! If not, take some time to learn about it. Being able to demonstrate your ability to process information efficiently on claims systems will give you an edge. It shows you're proactive and tech-savvy, which is crucial for managing a high volume of claims.
✨Prepare Questions for the Team
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics and how they collaborate with underwriters. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
