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- Tasks: Manage and handle Marine claims, ensuring timely processing and settlement.
- Company: Join Tokio Marine HCC, a leading Specialty Insurer with a commitment to innovation and customer values.
- Benefits: Enjoy a competitive salary, hybrid work options, and a dynamic work environment.
- Why this job: Be part of a team that values creativity, growth, and making a difference in the insurance industry.
- Qualifications: 2+ years of Marine claims adjusting experience and excellent communication skills required.
- Other info: ACII qualification is preferred; we value diverse backgrounds and transformative thinkers.
The predicted salary is between 36000 - 60000 £ per year.
Claims Adjuster – Marine Hull & Cargo page is loaded
Claims Adjuster – Marine Hull & Cargo
Apply locations UK – London ( St Botolph ) time type Full time posted on Posted Today job requisition id 2025-640
Job Title: Claims Adjuster – Marine Hull & Cargo
Location: City of London, Aldgate
Position Type: Permanent, 35 hours p/w
Hybris: 3 days in the office, 2 days working from home
Overview:
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
To manage and handle Marine claims within the London Market Claims team. Reporting to the Claims Manager – Marine in the day to day operation and control of the claims function, to ensure that claims are processed and settled on a Timely and Equitable manner, whilst constantly striving to develop and improve service and quality standards.
Key Responsibilities:
- Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company.
- Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist underwriters and claims adjusters to progress.
- Ensures all claims allocated are controlled within company philosophies and SLA’s
- To be present at market meetings and conference calls when necessary.
- Ensures customers are treated fairly at all times.
- Ensures all complaint related issues and all such incidents are logged and concluded in accordance with company policy.
- Practices and promotes at all times Tokio Marine HCC core values, to both internal and external contacts alike.
- Undertake any other ad hoc activities/project work required.
Skills and Experience Specification:
- Ideally 2+ years Marine claims adjusting experience in the London Market.
- An excellent knowledge of ECF and the Lloyd’s Claims Schemes.
- Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers.
- Exceptional time management skills are essential and to be able to adapt quickly into the role.
- Excellent written and verbal communications skills are essential.
- IT literate
- To have obtained or working towards ACII qualification
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
#LI-BU1 #LI-Hybrid
Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence.
At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to
make a difference no matter their background. And then we give them the support and trust they need.
We’re always looking for curious, creative transformative thinkers who want to change the status quo
and have a passion for doing the right thing. If this is you, then we want you on our team.
#J-18808-Ljbffr
Claims Adjuster - Marine Hull & Cargo employer: Tokio Marine HCC
Contact Detail:
Tokio Marine HCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Marine Hull & Cargo
✨Tip Number 1
Familiarise yourself with the Lloyd's Claims Schemes and ECF processes. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Network with professionals in the marine insurance sector. Attend industry events or join relevant online forums to connect with current claims adjusters and underwriters, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your negotiation skills. As a claims adjuster, you'll often need to liaise with brokers and loss adjusters, so being able to negotiate effectively will set you apart from other candidates.
✨Tip Number 4
Showcase your time management abilities during the interview process. Be prepared to discuss how you've successfully managed multiple claims or projects simultaneously, as this is crucial for the role.
We think you need these skills to ace Claims Adjuster - Marine Hull & Cargo
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Adjuster in Marine Hull & Cargo. Familiarise yourself with the key skills and experiences required, such as knowledge of ECF and Lloyd’s Claims Schemes.
Tailor Your CV: Customise your CV to highlight relevant experience in marine claims adjusting. Emphasise your interpersonal skills, time management abilities, and any qualifications like ACII that you have or are working towards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of Tokio Marine HCC's values. Mention specific examples from your past experience that demonstrate your ability to manage claims effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Tokio Marine HCC
✨Know Your Marine Claims
Make sure you brush up on your knowledge of marine claims, especially within the London Market. Be prepared to discuss specific cases or scenarios you've encountered in your previous roles, as this will demonstrate your expertise and understanding of the industry.
✨Showcase Your Interpersonal Skills
Since the role involves liaising with various stakeholders like brokers and loss adjusters, it's crucial to highlight your interpersonal skills. Prepare examples of how you've successfully negotiated or communicated in past roles to illustrate your ability to build relationships.
✨Demonstrate Time Management Abilities
With exceptional time management being essential for this role, think of instances where you've effectively managed multiple claims or projects simultaneously. Discuss your strategies for prioritising tasks and meeting deadlines to show that you can handle the demands of the position.
✨Align with Company Values
Familiarise yourself with Tokio Marine HCC's core values and be ready to discuss how your personal values align with theirs. This could involve sharing experiences where you've demonstrated integrity, creativity, or a commitment to customer service, which are key aspects of their culture.
