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- Tasks: Manage Marine Liability claims and improve service quality in a dynamic team.
- Company: Join Tokio Marine HCC, a leading Specialty Insurer with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid work model, and great employee benefits.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: 2+ years of Marine Liability claims experience and strong communication skills.
- Other info: Be part of a rapidly growing company with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Claims Adjuster page is loaded## Claims Adjusterlocations: UK – London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2025-872**Job Title: Claims Adjuster – Marine Liability****Location: City of London****Position Type: Permanent, 35 hours per week****Hybrid: 3 days in the office, 2 days working from home****Overview:****Why**Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.**Job Purpose:**To manage and handle Marine Liability claims within the London Market Claims team. Reporting to the Marine Claims Manager in the day to day operation and control of the claims function, to ensure that the Marine Liability & Special Risk Team process and settle claims on a Timely and Equitable manner, whilst constantly striving to develop and improve service and quality standards.**Key Responsibilities:*** Producing feedback to underwriters and management with regards to the structure of their claim issues and related risk information with the goal to improve the overall standard of underwriting in the company.* Demonstrate that Lloyds minimum standards are being met at all times and be in a position to assist underwriters and claims adjusters to progress.* Ensures all claims allocated are controlled within company philosophies and SLA’s* Providing departmental reports including SLA’s, Metrics on a monthly / Quarterly basis.* To be present at market meetings and conference calls when necessary.* Ensures customers are treated fairly at all times.* Ensures all complaint related issues and all such incidents are logged and concluded in accordance with company policy.* Practices and promotes at all times Tokio Marine HCC core values, to both internal and external contacts alike.* Undertake any other ad hoc activities/project work required.**Skills and Experience Specification:*** Ideally 2+ years experience of Marine Liability claims, ideally including US Liability experience in the London Market, or/and freight liability.* An excellent knowledge of ECF and the Lloyd’s Claims Schemes.* Good experience of handling Binder and Delegated business would be advantageous.* Excellent Interpersonal skills are required as the duties of this role involves liaising with outsourcing partners, negotiation and liaising with brokers, loss adjusters and lawyers.* Exceptional time management skills are essential and to be able to adapt quickly into the role.* Excellent written and verbal communications skills are essential.* IT literate* Excellent organization skills* ACII qualification or working towards.**What We Offer** The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.#LI-BU1 #LI-Hybrid #J-18808-Ljbffr
Claims Adjuster employer: Tokio Marine HCC
Contact Detail:
Tokio Marine HCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at TMHCC. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common claims adjuster scenarios. Think about how you would handle specific marine liability cases and be ready to discuss your thought process.
✨Tip Number 3
Show off your interpersonal skills! During interviews, highlight your ability to communicate effectively with brokers and clients. Share examples of how you've successfully navigated tricky negotiations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at TMHCC.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with Marine Liability claims and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at StudySmarter. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. We love candidates who can express their thoughts effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Claims Adjuster position. Let’s get started on this journey together!
How to prepare for a job interview at Tokio Marine HCC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Marine Liability claims, especially if you have experience in the London Market. Be ready to discuss specific cases you've handled and how you approached them. This shows you're not just familiar with the theory but have practical insights too.
✨Showcase Your Interpersonal Skills
Since this role involves liaising with various stakeholders like brokers and loss adjusters, be prepared to demonstrate your communication skills. Think of examples where you've successfully negotiated or resolved conflicts, as this will highlight your ability to work well with others.
✨Be Ready for Technical Questions
Expect questions about ECF and Lloyd’s Claims Schemes. Brush up on these topics and be prepared to explain how you've used them in your previous roles. This will show that you’re not only knowledgeable but also capable of applying that knowledge effectively.
✨Demonstrate Your Organisational Skills
Time management is key in this role, so come prepared with examples of how you've managed multiple claims or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the demands of the job.