Assistant Claims Adjuster in Bristol

**Reporting to:** Senior Claims Adjuster

**Location:** Bristol

**Position Type:** Permanent, 35 hours per week

**Hybrid:** 3 days in the office

**Why Tokio Marine HCC?** Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

**Job Purpose:** To make up a 3-person Professional Indemnity claims team based in Bristol (alongside an underwriting team) which in itself is part of a larger team based in London and South Wales. There will be regular visits to and inclusion in London-based activities. The successful candidate will develop their experience and understanding of legal process; insurance law; negotiating skills; and of the wide variety of trades we insure. They will also benefit from working alongside the larger Casualty Claims team based in London & South Wales which involves regular inter-office collaboration; and where their effort and achievement is recognised by a company in which opportunities for career progression are regularly available.

**Key Responsibilities:**

• Receiving notifications;
• Processing information onto the claims system;
• Identifying relevant facts, documents and formulating appropriate requests for information;
• Drafting appropriate case summaries, strategies and Large Loss Reports;
• Setting case reserves in line with our philosophy;
• Corresponding and conversing with brokers, insureds and third parties;
• Dealing with queries and complaints;
• Attending meetings and mediations with third parties;
• Attending bi-weekly team meetings with senior underwriters to discuss key important cases;
• Apprising and meeting with reinsurers where necessary.

**Skills and Experience Specification:**

**Essential:**

• 0-3 Years’ experience dealing with London market insurance preferably in a claims capacity
• At least 3 (A* to C) relevant A-level qualifications
• 8+ GCSE Grades 5 and above (or equivalent) to include Maths and English
• Working towards Dip CII
• High level Excel skills including ability to prepare reports using formula and pivot tables.

**Desirable:**

• Relevant university degree
• Experience using ECF and of the Lineage system

**What We Offer:** The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.