Assistant Claims Adjuster

Assistant Claims Adjuster

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Tokio Marine HCC

At a Glance

  • Tasks: Join a dynamic team to manage and process insurance claims in a fast-paced environment.
  • Company: Tokio Marine HCC, a leading global specialty insurer with a focus on innovation.
  • Benefits: Competitive salary, employee benefits, and opportunities for career progression.
  • Other info: Hybrid work model with regular collaboration across teams in London and South Wales.
  • Why this job: Gain valuable experience in insurance law and develop essential negotiation skills.
  • Qualifications: 0-3 years in insurance claims, A-levels, and strong Excel skills required.

The predicted salary is between 30000 - 40000 £ per year.

Reporting to: Senior Claims Adjuster

Location: Bristol

Position Type: Permanent, 35 hours per week

Hybrid: 3 days in the office

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose

To make up a 3-person Professional Indemnity claims team based in Bristol (alongside an underwriting team) which in itself is part of a larger team based in London and South Wales. There will be regular visits to and inclusion in London-based activities. The successful candidate will develop their experience and understanding of legal process; insurance law; negotiating skills; and of the wide variety of trades we insure. They will also benefit from working alongside the larger Casualty Claims team based in London & South Wales which involves regular inter‑office collaboration and where their effort and achievement is recognised by a company in which opportunities for career progression are regularly available.

Key Responsibilities

  • Receiving notifications
  • Processing information onto the claims system
  • Identifying relevant facts, documents and formulating appropriate requests for information
  • Drafting appropriate case summaries, strategies and Large Loss Reports
  • Setting case reserves in line with our philosophy
  • Corresponding and conversing with brokers, insureds and third parties
  • Dealing with queries and complaints
  • Attending meetings and mediations with third parties
  • Attending bi‑weekly team meetings with senior underwriters to discuss key important cases
  • Apprising and meeting with reinsurers where necessary

Essential Skills and Experience Specification

  • 0‑3 years’ experience dealing with London market insurance preferably in a claims capacity
  • At least 3 (A*→C) relevant A‑level qualifications
  • 8+ GCSE grades 5 and above (or equivalent) to include Maths and English
  • Working towards Dip CII
  • High level Excel skills including ability to prepare reports using formula and pivot tables

Desirable Skills and Experience

  • Relevant university degree
  • Experience using ECF and of the Lineage system

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.

The Tokio Marine HCC Group of Companies is an equal opportunity employer.

Assistant Claims Adjuster employer: Tokio Marine HCC

Tokio Marine HCC is an exceptional employer located in Bridgend, offering a dynamic work environment where employees can thrive and develop their skills in the insurance sector. With a strong emphasis on teamwork and professional growth, we provide comprehensive training and support, ensuring that our staff are well-equipped to excel in their roles. Our commitment to maintaining high service standards fosters a culture of excellence, making it a rewarding place for motivated individuals to build their careers.

Tokio Marine HCC

Contact Details:

Tokio Marine HCC Recruitment Team

We think you need these skills to ace Assistant Claims Adjuster

Legal Process Understanding
Insurance Law Knowledge
Negotiating Skills
Claims Processing
Information Analysis
Report Drafting
Case Management