At a Glance
- Tasks: Assist in handling claims and develop skills in insurance law and negotiation.
- Company: Join a leading Specialty Insurer with a focus on innovation and growth.
- Benefits: Competitive salary, hybrid working, and opportunities for career progression.
- Other info: Dynamic team environment with regular collaboration and support for travel opportunities.
- Why this job: Gain valuable experience in the insurance industry while making a real impact.
- Qualifications: A-levels and strong Excel skills; previous office experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Locations: UK - London (St Botolph)
Time Type: Full time
Posted on: Posted Today
Job Requisition ID: 2026-324
Reporting to: Deputy Claims Manager
Position Type: Permanent
Hybrid working: 3 days in the office, 2 working from home
Overview:
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
We are looking for a junior/trainee claims handler to join an 8-person PI claims team based in London, dealing with claims emanating from our growing Canadian book in both the General Liability and Professional Indemnity lines of business. The successful candidate will develop their experience and understanding of legal process; insurance law; negotiating skills; and of the wide variety of trades we insure. They will also benefit from working within the larger Casualty Claims team based in London, Bristol & South Wales which involves regular inter-office collaboration; and where their effort and achievement is recognised by a company in which opportunities for career progression are regularly available. Travel to Canada supported by senior staff will become necessary as the role grows.
Key Responsibilities:
- Developing an understanding of Canadian Professional Risk claims
- Being a referral point for Canadian Third Party Administrator (TPA) queries
- Corresponding and conversing with brokers, insureds and third parties
- Drafting appropriate case strategies
- Setting case reserves in line with our philosophy
- Assisting with the management, supervision and developments of relationships with various Canadian TPAs, lawyers and loss adjusters
- Attending internal/external claims meetings
- Processing information onto the claims system utilising ECF and Lineage where necessary
- Monitoring and interrogating losses within the TPAs’ authorities
Skills and Experience Specification:
Essential:
- Previous administration/office experience ideally within insurance
- At least 3 (A* to C) relevant A-level qualifications
- 8+ GCSE Grades 5 and above (or equivalent) to include Maths and English
- Working towards Dip CII
- High level Excel skills including ability to prepare reports using formula and pivot tables
Desirable:
- Experience of working within Claims Administration
- Relevant university degree
- Experience using ECF and of the Lineage system
What We Offer:
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer.
Assistant Claim Adjuster employer: Tokio Marine HCC
At Tokio Marine HCC, we pride ourselves on being a leading Specialty Insurer that values empowerment and innovation. Our London office fosters a collaborative work culture where employees are encouraged to grow through hands-on experience and regular inter-office collaboration, particularly within our dynamic Casualty Claims team. With a competitive salary, comprehensive benefits, and clear pathways for career progression, we offer a rewarding environment for those looking to make a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Claim Adjuster
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in claims. Attend events or join online forums where you can connect with potential colleagues and learn more about the role.
✨Tip Number 2
Prepare for interviews by researching common questions for claims adjusters. Practice your responses, focusing on your problem-solving skills and how you handle challenging situations. We want to see your personality shine through!
✨Tip Number 3
Showcase your Excel skills! Since high-level Excel proficiency is essential, consider creating a portfolio of reports or analyses you've done in the past. This will demonstrate your capability and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Assistant Claim Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Claim Adjuster role. Highlight any relevant experience in insurance or administration, and don’t forget to showcase your Excel skills – they’re a must for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at TMHCC and how your background aligns with the job requirements. Keep it concise but impactful!
Showcase Your Skills:In your application, be sure to highlight your communication skills and any experience dealing with clients or brokers. We want to see that you can handle queries and draft strategies effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Tokio Marine HCC
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance, especially in relation to claims handling. Familiarise yourself with the basics of Canadian Professional Risk claims and the legal processes involved. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Excel Skills
Since high-level Excel skills are essential for this position, be prepared to discuss your experience with it. Bring examples of reports you've created using formulas and pivot tables. If possible, practice a few Excel tasks beforehand so you can confidently demonstrate your abilities.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations related to claims management or dealing with brokers and third parties. Practising these responses will help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how the company supports its employees in their professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
