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- Tasks: Support clients and brokers in processing Surety Bonds with a focus on accuracy and efficiency.
- Company: Join Tokio Marine HCC, a leading global Specialty Insurer known for innovation and customer commitment.
- Benefits: Enjoy hybrid working, private healthcare, 25 days holiday, and a wellbeing allowance.
- Why this job: Be part of a dynamic team that values growth, creativity, and high-quality service.
- Qualifications: Strong English skills, good numeracy, and excellent communication abilities are essential.
- Other info: Full training on Surety Bonds processes will be provided.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Job title: Operations Administrator (Known internally as Bond Administration Assistant)
Contract: Permanent
Location: Rearsby, Leicester (onsite parking available)
Hours: 35 hours per week (Flexibility in start and finish times: 8:30-9:30 and 16:30-17:30)
Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose
This is an excellent opportunity to work within the Surety Division of a leading and highly profitable financial company. The Surety Team are very successful, busy, enthusiastic, highly motivated and pride themselves on the high level of service they provide. Main duties are to provide support to Clients, Brokers and TMHCC & TME Underwriters (who work from many different locations across the UK and EU) in the underwriting, processing and ongoing administration of Surety Bonds, such as Construction Bonds, Custom Bonds and Pension Guarantees. Full training on Surety Bonds processes will be provided.
Responsibilities
- Input and retrieval of data on a bespoke database (underwriting system)
- Filing documentation into ImageRight (paperless filing system)
- Retrieval of financial information from Companies House and Other information providers
- Inputting terms on underwriting system and preparing quote letters
- Preparation and checking of legal documentation
- Assisting with departmental incoming/outgoing post
- Monitoring of the general department e-mail box and distribution of incoming e-mails as appropriate
- Dealing with customers and insurance brokers enquiries and queries by telephone
- Producing Invoices and Premium Advice Notes
- General Office Administration
- Other reasonable duties as instructed by the Surety Administration Manager
Qualifications
- Good command of English and numeracy
- Good keyboard skills, high level of accuracy essential
- High level of written and verbal communication skills
- Confident and courteous telephone manner
- Good organizational skills
- Self-motivated and able to use own initiative
Benefits
- Hybrid working options
- Non-contributory pension
- Funded private healthcare
- 25 days holiday (plus bank holidays)
- Wellbeing allowance
- Free parking
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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Administration Assistant employer: Tokio Marine HCC International
Contact Detail:
Tokio Marine HCC International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly the Surety Bonds sector. Understanding the basics of how Surety Bonds work and their importance in construction and finance will give you a significant edge during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves dealing with clients and brokers, being able to convey information clearly and courteously is crucial. Consider role-playing common scenarios to build confidence.
✨Tip Number 3
Get comfortable with data entry and using databases. Since the job requires inputting and retrieving data on a bespoke underwriting system, having a good grasp of database management will help you stand out as a candidate.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. Being able to demonstrate your ability to prioritise and stay organised will be key in this fast-paced environment.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Administration Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and customer service. Use bullet points for clarity and include specific achievements that demonstrate your organisational skills and attention to detail.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work for Tokio Marine HCC and how your skills can contribute to their success. Be sure to address any specific requirements mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Tokio Marine HCC International
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Administration Assistant. Familiarise yourself with terms like 'Surety Bonds' and the specific tasks mentioned, as this will show your genuine interest in the role.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Be prepared to provide examples of how you've successfully managed data entry or administrative tasks in previous roles, as accuracy is essential for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and training opportunities. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.
✨Practice Communication
Since the role requires a confident and courteous telephone manner, practice your verbal communication skills. You might even want to conduct mock interviews with a friend to ensure you can articulate your thoughts clearly and professionally.