Tokio Marine HCC – A&H Group in Bridgend is seeking an IT Service Desk Analyst to deliver first‑line technical support for about 2,500 users. You will handle incidents via tickets and calls, work with ITIL processes and SLAs, and collaborate with Desktop Support and other IT teams.
The role is primarily office-based with one day per week home working, and requires familiarity with AD, Citrix, Teams, SCCM, Windows 10/Office 365, and basic networking.
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IT Service Desk Analyst - 1st Line Support, Remote-Eligible employer: Tokio Marine HCC – A&H Group
Tokio Marine HCC is an exceptional employer that fosters a culture of integrity, empowerment, and collaboration, making it a great place for professionals to thrive. With a competitive salary and benefits package, including generous paid time off, flexible work schedules, and opportunities for advancement, employees can enjoy a rewarding work-life balance in the vibrant city of Boston. The company's commitment to innovation and employee growth ensures that every team member can make a meaningful impact while being part of a dynamic and rapidly growing organization.
Contact Details:
Tokio Marine HCC – A&H Group Recruitment Team
