At a Glance
- Tasks: Assist customers with renewals and new applications via phone, email, and chat.
- Company: Join Tokio Marine HCC, a leading insurance provider with a supportive team.
- Benefits: Enjoy hybrid working, competitive salary, and ongoing training opportunities.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a difference by delivering outstanding service in the insurance industry.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Tokio Marine HCC – A&H Group in the UK is seeking a Customer Service Advisor (Account Manager) based in Leicester.
The role handles renewals and new applications by phone, email, and online chat, with a focus on delivering outstanding service and accurate information.
Hybrid working enables two days from home; initial in-office training; you will work with a supportive team, meet targets, and keep up to date with insurance products and compliance.
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Insurance Customer Advisor & Account Manager (Hybrid) employer: Tokio Marine HCC – A&H Group
Tokio Marine HCC is an exceptional employer that fosters a culture of integrity, empowerment, and collaboration, making it a great place for professionals to thrive. With a competitive salary and benefits package, including generous paid time off, flexible work schedules, and opportunities for advancement, employees can enjoy a rewarding work-life balance in the vibrant city of Boston. The company's commitment to innovation and employee growth ensures that every team member can make a meaningful impact while being part of a dynamic and rapidly growing organization.
Contact Details:
Tokio Marine HCC – A&H Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor & Account Manager (Hybrid)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Tokio Marine HCC – A&H Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Tokio Marine HCC – A&H Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Customer Advisor & Account Manager (Hybrid)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Tokio Marine HCC – A&H Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Tokio Marine HCC – A&H Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Tokio Marine HCC – A&H Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Tokio Marine HCC – A&H Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Tokio Marine HCC – A&H Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Tokio Marine HCC – A&H Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
