Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents and guide end users.
The position is primarily office-based in Bridgend, with one remote day per week. You will handle tickets, use the knowledge base, and contribute to knowledge articles while following ITIL practices and security policies.
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Hybrid IT Service Desk Analyst – 1st Line Support in Bridgend employer: Tokio Marine HCC – A&H Group
Tokio Marine HCC is an exceptional employer that fosters a culture of integrity, empowerment, and collaboration, making it a great place for professionals to thrive. With a competitive salary and benefits package, including generous paid time off, flexible work schedules, and opportunities for advancement, employees can enjoy a rewarding work-life balance in the vibrant city of Boston. The company's commitment to innovation and employee growth ensures that every team member can make a meaningful impact while being part of a dynamic and rapidly growing organization.
Contact Details:
Tokio Marine HCC – A&H Group Recruitment Team
